West Hartford Finishing Co

Furniture Refinish & Repair
100 Vanderbilt Ave West Hartford CT 06110
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HomeStars  >  Furniture Refinish & Repair in West Hartford  >  West Hartford Finishing Co
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Review for West Hartford Finishing Co

Average customer rating:
2 10 (1 reviews)

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Private User
Private User
Private User reviews Alberni-Clayoquot A, BC

First Review

2/10

Did Not Match Color of Wood Well

The quality of the work was excellent but the color matching to existing wood was terrible. A sample of the new wood along with the wood to be matched was provided three weeks in advance. No preparations were done on their part (they tried to match the day the work began). After it was applied, there was no undoing it. The owner "felt bad" but offered little in the way of consolation. Considering how this was one of the focal points of the room, I was very disappointed in the outcome and the fact that they had good lead time to prepare for this job correctly and didn't. It shows lack of care for the customer and concern for their overall quality. I would not recommend them for this purpose.

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