We experienced a house fire and had to replace all the carpeting. We purchased the carpet and installation from AAFC only to have the worse experience we have ever had with a company. The installation was horrible! The carpet was not stretched, our baseboards were damaged and it looked horrible. There were large gashes in the doorways, the metal strips holding the carpet kept coming up and it took more than a week for the owner to return calls. Every time someone was sent to fix the mess, they only made it worse! After giving the company three attempts at fixing the carpet we asked for the damaged carpet to be replaced but was refused. We now have to live with wrinkled, slashed carpet! Do not buy carpet from this company no matter how much lower the price, it is not worth saving a few dollars.
- Approximate cost of services:
- $2,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?