This is a follow-up to my last post, which helps explain and reinforce several of the issues/ concerns I raised regarding services provided by Colorful Carpets of Clarksville, MD. (If you want to be an educated consumer, be sure to read an article I just found written by John Murray: http://ezinearticles.com/?Carpet-Dye:-What-You-Should-Know&id=113420.) In his article, John Murray explains that "there are two common methods used to dye carpet. One is by spraying the dye using a want that produces between 150 and 500 pounds of pressure. If you are performing a total color change this method can have some issues with penetration." BE AWARE that this LESS EFFECTIVE method is the method that Colorful Carpets of Clarksville uses!
According to Mr. Murray, "the second method is to apply the dye with a rotary scrubber which has nylon bristles. The machine is moved across the carpet in an overlapping pattern so no areas are missed. You need a great deal of experience to get a professional look but the penetration is excellent and its' the best method of the two."
Mr. Murray goes on to say that "because dying a carpet is a complex procedure it would be in your best interest to have a professional come into your home, have a look, and let you know if your carpet can be dyed, how well it will take, and how much it will cost." This thorough assessment and feedback process is exactly what was lacking with Colorful Carpets of Clarksville. The technician even admitted to me after the fact that, in hindsight, there were signs/indications that there would be problems with the dyeing of my carpet, but he overlooked these because "he was tired and had had a long week."