After our washing machine went out, we went to the traditional chain stores, but weren't satisfied with the quality nor the prices of the appliances. We then decided to try White's, where the customer service was exceptional. We were given accurate information on all the models and were able to make an educated decision on which washing machine was right for us. The price was also right, and with free delivery it was outstanding! I'd recommend White's to anyone looking for a new appliance.