This shore has the best customer service. I went to this shop to purchase some new china. Though the selection was not vast, they deal with only the best quality china. The set I selected was the Hutschenreuther set which is a Blue Onion porcelain tableware from Germany, one of the most beautiful ones around. When I brought the set home, I put it away without opening the box because I didn't want anything accidental to happen to them. About two months later I dragged them out for a special dinner with several VIP guests. I opened the box and carefully inspected each piece and was extremely dismayed to discover that three pieces were chipped and one was slightly discolored. I immediately called the store and asked them if I could make an exchange for the damaged pieces. I thought I wouldn't be able to because most stores have a 30 day return policy but they were able to pull up my invoice and they said fine. I drove up there the same day and was able to exchange the pieces without any hassles. The dinner ended up being a smashing success and I have Almost & Perfect to thank for it.