Robert

Clera Windows + doors originally installed a complete set of new windows and a patio sliding door in 2013. Since, they have provided additional handles for our windows and just recently repaired an issue with our sliding door handle and locking mechanism. We had to cover the cost of the new door handle (out of warranty) but we still had an issue with the locking mechanism. Clera sent a service man to review and it was determined that the lock required the internal component to be replaced (covered by Clera). Although it required 3 visits the combined total time amounted to 15 minutes. The door handle and locking mechanism is now working perfectly as intended. Rita and Clera have always been extremely responsive and continue to provide outstanding customer service even after 10+ years of the original installation. I would strongly recommend the Clera Team for all your window and door needs!