Air Care Home Services

Fireplaces
Toronto ON
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Fireplaces
Air Care Home Services
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95%

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Reviews for Air Care Home Services

Average customer rating:
9.8 10 (71 reviews)

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Cynthia
Cynthia
7 reviews Etobicoke, ON
10/10

Our only call for anything gas related

This is the second time weve called on Alex from Air Care. He is honest, reliable and knows what hes doing.
We had a gas log set replaced by someone else months ago and we Hated it. Alex was able to make minor changes that made a very significant impact in the aesthetic of the fireplace.
Wouldnt call anyone else and very highly recommend.

Approximate cost of services:
$800.00
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Company Response

Dear Cynthia
Thank you for your feedback And thank you for choosing us again to take care of your fireplaces.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Niki
Niki
1 review Vaughan, ON
10/10

Service vs Replacement

We were quoted over $6000 for a new fireplace, without any repair options. Found Air Care Home Services on Homestars, Alex was knowledgeable from the first phone call. Alex scheduled an inspection and we decided to service the fireplace instead. Alex was friendly, knowledgeable, thorough and kept the area clean. Our fireplace looks and works like new with a few extras, for a fraction of the price. We are so happy!

Thanks so much Alex and thank you Air Care Home Services!

Niki

Approximate cost of services:
$1,800.00
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Company Response

Dear Niki
Thank you for your feedback.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Private User
Private User
Private User reviews Whitchurch-Stouffville, ON
10/10

Gas fireplace cleaning/maintenance and reseal

Fantastic job. Very friendly and efficient. Provided great guidance on maintaining my fireplace. Would definitely recommend.

Approximate cost of services:
$588.00
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Company Response

Dear Client.
Thank you for your feedback.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Private User
Private User
Private User reviews Toronto, ON
1/10

Disappointing Work, even more disappointing customer service

I hired Air Care Home Service back in mid-November for wood fireplace cleaning and inspection. I was looking forward to the use of the fireplace during the winter months, and knew it hadn't been cleaned for at least a decade. I was initially happy with the response time, service booking and pricing. Team arrived within 48 hours, completed the service very quickly (too quickly), and apparently not much soot came out of the chimney. Surprised to find that there was no inspection to the full chimney stack as advertised, I was told that only happens if there is visible damage apparent. I had no complaints initially.

However, in December when the weather changed, and I prepared the fireplace for its first use of the season, several significant issues became apparent. Firstly, the team had damaged the damper. I know it was working, becaused I tested myself before I called for service. Yet after the service was completed, the latch handle had become detached from the damper panel. Secondly, it appears all of the soot that was flushed from the chimney became lodged behind the damper panel. This included debris, soot and pieces of chimney brick. Even the most cursory inspection by the team after the work was completed, would have discovered this. Yet this very obvious damage went completely ignored, either negligently or deliberately. Once I discovered the damage, I immediately attempted to contact Air Care Home Service, but all of my calls, emails and messages have been completely ignored. I didn't pay much for the service in the grand scheme of things, but they damaged my property and ghosted me after.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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JHam
JHam
1 review Mississauga, ON
10/10

Fireplace fixed!

We had the motherboard replaced in March of 2023. In October, when we tried to use it, no pilot. The previous contractor was here for 3 hours on the phone with napolean. He didn't know his stuff. Alex came in had it fixed and running within half hour. Awesome job and I would highly recommend. Thank you, Alex!

Approximate cost of services:
$1,300.00
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Company Response

Dear Client.
Thank you for your feedback.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Gas Fireplace - Winter checkup

Have not used our gas fireplace for 2 years due to a faulty sensor. Alex came in and did a full box clean down to the parts, a box coating to protect against rust and corrosion and an update of our sensors and remote systems. The unit has never looked cleaner or newer than right now. Alex was super respectful of our home with booties and floor coverings and was responsive to all texts and timing.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Dear Client.
Thank you for your feedback.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

jennifer in the gta
jennifer in the gta
25 reviews Whitchurch-Stouffville, ON
8/10

Masonry Fireplace Cleaning and Safety Inspection

The company was quick to respond and offered a variety of dates and times. They called before arriving and cleaned the chimney from the inside in under an hour. Overall efficient, professional and the area was left clean.

The quote included an exterior drone safety inspection which was not done (possibly due to weather) however the company said they will return to complete the inspection in March or April. Weve only experienced chimney cleaning when someone gets on the roof to check but imagine drones make a lot of sense for safety.

Will revise review once the exterior inspection has been completed.

Approximate cost of services:
$224.00
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Company Response

Dear Jennifer
Thank you for your feedback.
we appreciate your time on reviewing our services for cleaning and sweep your chimney
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Private User
Private User
Private User reviews Oakville, ON
10/10

Gas Fireplace

My gas fireplace needed repair and the service was done quickly and in a professional manner.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Dear Client.
Thank you for your feedback.
we appreciate your time on reviewing our services for fix your Gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Patti
Patti
0 reviews Old Toronto, ON
10/10

Gas fireplace cleaning and inspection, Reseal, parts replacement

I was very impressed with the service on all counts.
Alex was on time, thorough, super knowledgeable, and very polite.

There were a number of issues which needed attention because we havent had any maintenance or inspection for a number of years.
Alex explained everything that needed to be done. We know that we got the BEST service in town, and that we can now confidently use our fireplace.

Approximate cost of services:
$1,675.00
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Company Response

Dear Patti
Thank you for your feedback.
we appreciate your time on reviewing our services for fix your Gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Eddie in Richmond Hill
Eddie in Richmond Hill
0 reviews Richmond Hill, ON
10/10

Professional and Excellent

I called the company on Nov 8, 2023 as the fire of my 24 years old Heat N Glo fireplace won't stay on after switching from pilot to On. I was very fortunately that Alex was able to come to my place in the same afternoon. I found this company based on Homestars review. I was a bit skeptical in the beginning when I couldn't find any Google reviews.

In addition to fixing the sensor issue, I also agreed to receive a coating service inside the fireplace to prevent corrosion and fireplace glass pane cleaning services.

After 3 hours, my 24 years old Heat N Glo looks like brand new and the sensor issue was resolved. Alex is very professional and CLEAN! I highly recommend this company if anyone need a fireplace maintenance and repair service.

Approximate cost of services:
$1,716.00
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Company Response

Dear Eddie
Thank you for your feedback.
we appreciate your time on reviewing our services for fix your Gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Care Home Services

Air Care Home Services, is committed to excellence in every aspect of our business.
We uphold a standard of integrity bound by fairness, honesty and personal responsibility.
Our distinction is the quality of service we bring to our customers. Knowledge of our trade combined with the ability is what makes us true professionals.
Above all, we are watchful of our customer's interests and make their concerns the basis of our business.
we specialize in :
• Gas fireplaces, maintenance and repairs.
we service,clean,inspect an repair all types of Chimneys pallet stoves and gas fireplaces.
• Chimney Cleaning and Repair .
• Brick work Masonry, Tuckpointing,Chimney cap Concrete crown and Rebuild Chimney.
• Air Ducts and Vents Cleaning.
• Dryer Vents Cleaning.

We Service all brands:
Napoleon
Heatilator
Heat N Glo
Valor
Majestic
Montigo
Continental
Town &Country
Vermont
brick wood chimney
chimney insert and more.

Call us today to book your diagnostic and inspection - 437-328-9434

CATEGORIES
Chimney Sweeps, Fireplaces, and Chimney Build & Repair
PRODUCTS
Greenfiber Owens Corning touch and seal Napoleon Heat N Glo Valor Montigo Continental Majestic LY Chimney supply bacc fireplece brothers Rockford Chimney Supply Fireplaces and Chimneys | ECCO Supply Fireside Chimney Supply
SERVICES
Gas fireplace Repair and Cleaning Chimney or Fireplace - Clean and Inspect. Soundproofing Chimney Caps Chimney Crowns Chimney and Fireplace Rapiers. Dryer vent cleaning
BRANDS
DuraVent Cleanburn Wholer US Fireplace products crown safe
SPECIALITIES
Fireplaces Chimneys Home Energy Audit Insulation
WEBSITE
https://aircarehomeservice.com
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
Credit Card Cash
LICENSES
88823211546TX
LIABILITY INSURANCE
Yes
DIPLOMAS
ISR TAV INSULATION
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.