Harmony Basements

Basement Renovation
Vaughan ON L4L 8V1
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Reviews for Harmony Basements

Average customer rating:
9.5 10 (70 reviews)

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Private User
Private User
Private User reviews Oakville, ON
10/10

We’re so happy with our new basement

The Harmony Basement team did an amazing job on our basement. It was fast and top quality work. They made the entire experience so easy. Thank you to your amazing team for the great work.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your kind words about our team and for entrusting us with your basement renovation. We're thrilled you're pleased with the results and hope you enjoy your newly transformed space for many years. Looking forward to collaborating on your next project!

Private User
Private User
Private User reviews Pickering, ON
10/10

Basement Reno

Our basement was unfinished for 20+ years so the team had to basically start from scratch. Its now unrecognizable, we cant even imagine how it used to be! Its modern, cozy and looks great. Everyone that comes into the space loves it. Everyone at Harmony is kind and helpful and keeps you involved throughout the process. Would definitely have them do another project in the future :)

Approximate cost of services:
$65,000.00
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Company Response

Thanks for sharing your experience with Harmony Basements. We appreciate having you as a customer and look forward to serving you again.

nimotalaisaka
nimotalaisaka
0 reviews Caledonia, ON
10/10

Basement Completion

This was the best company ever. Very smooth and zero stress. They gave us an estimation completion time of 6weeks and it got done in 4weeks. We are very satisfied with our experience. The project manager kept in touch from start to finish. Great communication skills. All the people working also amazing and friendly. I will recommend them for sure

Approximate cost of services:
$60,000.00
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Company Response

Hi Nimo, it was a great pleasure working with you, thanks for recommending us and for taking the time to share with others your great experience with Harmony Basements!

Kirk in Toronto
Kirk in Toronto
1 review Brampton, ON
2/10

Basement Renovation

We recently had our basement renovated with your company at a cost of about $80,000.

There are a few things that we did not like, appreciate and was very insulted with during this renovation, mainly by the person that we signed with.
- there was no option to pay any part of this renovation by Credit card, especially the down payment.
- The payment schedule was not very realistic because it was too much upfront before completion of job. We should have made contract to state half up front and balance paid on completion of job.
- The bathroom shower is too small and if we had the opportunity to see the size of the doors up front, we would have chosen differently.
- We should have had the bin that was supplied, to be parked in the road to avoid tickets on the homeowner vehicles parked on the road
- We discussed that the egress window would be done after the final electrical quote, but they went ahead and said we would be charged for the window anyway since it was in the contract. Seems very unfair
- During construction We had a concern about the breaker going off and it took four days before they came to check. All you had to say was he was the best electrician you had.
- We feel that the additional outdoor light and plug that the electrician and your company charged ($500) was way overpriced. When I checked around, it should have only cost half of that.
- When we asked the framer to place an extra piece of wood between the aluminum studs to hold brackets for television, you wanted to charge extra. We ended up getting a board and a few screws to do it ourselves.
- The appliances that were disconnected by your company should have been (at least) reconnected by your company, like the washer/dryer.
- After you found a cheaper vendor for us to do our side door, you insisted that we pay extra to patch up the drywall around the door AND build a new step. You would not allow your workman to do the drywall patch up only since we wanted to save money and build the step ourselves. Because of that we had to find someone to do the drywall patch up.
- You drilled into us that it was in contract every time we tried to reason with you to no avail.
- The customer service was better with most of your workmen than you
- Even after changing our work duties to accommodate your work schedule, the completion date was still late.
- When one of our cheque payments were late, you threatened to stop work and delay the job.
- We have paid you all owed to your company as instructed but feel that more could have been done to make us feel like we were not being taken advantage of.
- One other thing, we feel that extra materials were ordered and charged to us, BUT a lot of materials were taken back (as per contract) but we should have received a credit for those materials returned.

All the other work was done satisfactorily and we are happy with working with the different workmen, namely Roy and Eduardo, but as for recommending your company, it will be hard.

Thank you,
Del Pino

Approximate cost of services:
$80,000.00
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Company Response

Dear Mr. Del Pino,

I am writing to address your concerns and to clarify the details surrounding the recent completion of your basement renovation project. It was a pleasure to serve you, and we always strive to ensure that our clients' experiences are positive and satisfactory.

From the onset, we made it our priority to provide a transparent and comprehensive explanation of our scope of work, including the floor plan and the agreement. We pride ourselves on our straightforward approach, ensuring that there are no hidden costs or misleading information, and we avoid high-pressure sales tactics at all costs.

Regarding the payment schedule, it was clearly outlined and agreed upon by both parties. We aim to maintain a smooth and punctual financial process, which is crucial for the timely progression of our projects. However, we encountered delays with the payments that were due, starting with the initial payment on August 17, which was received four days later on August 21. Subsequent weekly payments were consistently late as well.

Close to the project's completion, we informed you that the fourth payment was due, and we outlined the potential consequences of a delayed payment, including the possibility of putting the project on hold. Despite the challenges with receiving your personal cheques on time, we made the decision not to halt the project and continued working without payment, understanding the impact that stopping and rescheduling could have on our workflow and your project's timeline.

We are proud to say that the project was completed within the 4-6 week timeframe we allocate for all our projects, adhering to the agreed schedule. Our commitment to our clients is reflected in the numerous positive reviews we have received, which speak to our dedication and service quality.

Furthermore, we went above and beyond by addressing a structural issue with the basement support beam at no additional cost to you, demonstrating our willingness to support our clients even when unforeseen challenges arise. We understand the financial constraints that can come with a renovation, and we do our best to assist where we can.

Regarding the egress window, it was a necessary inclusion for safety and legal reasons, particularly as it pertained to a bedroom. This was custom ordered following the signing of the agreement, and it was not feasible to cancel it. As for the separate entrance, that was a direct transaction between you and the vendor, adhering to the legal requirements for engineering drawings and permits. Our role was to ensure that the interior opening and staircase were properly finished according to the work order specified in our agreement.

We hope that you will find great enjoyment in your new basement for many years to come. Should you require any assistance or warranty service related to the project, please do not hesitate to reach out to our support line. Our technicians are always ready to provide prompt and efficient service.

Thank you for choosing Harmony Basements for your renovation needs.

Warm regards,

Diego Botia

Private User
Private User
Private User reviews Vaughan, ON
10/10

Wonderful renovation team

Diego, Roy, and their team did an amazing job, from start to finish! Diego was very professional and prompt in coming by and providing a detailed quote. Their prices were comparable but Diego went the extra mile eith providing a thoughtful quote with everything that we would need. Our project manager Roy was fantastic, always coming by to oversee the contractors and making sure that the quality of work was there. Could not be happier with the finished project and worth every penny! They were also perfectly on schedule, if not done early, which is unheard of for contractors!! Would 100% recommend!

Approximate cost of services:
$90,000.00
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Company Response

Thank you for selecting Harmony Basements for your recent renovation project. Your decision to trust us with your vision for a newly renovated space is greatly appreciated, and we are thrilled to have had the opportunity to bring that vision to life.

The feedback you provided regarding our team of professionals has been received with great pride. It is affirming to hear that our commitment to efficiency and excellence in service has resonated with you. Such comments are not only a testament to our team's dedication but also serve as motivation to continue delivering top-notch results.

As you settle into your newly renovated area, we hope that it exceeds your expectations and becomes a place of comfort and enjoyment for many years to come. The transformation of spaces is more than just a physical change; it's about creating environments that enhance daily living and contribute to making lasting memories.

Looking ahead, we eagerly anticipate the opportunity to collaborate with you on your next project. Our team is ready to apply their skills and passion once again to ensure another successful outcome.

Thank you once again for your trust in Harmony Basements. We are honored to have been a part of this transformative journey in your home.

Warm regards,

Diego Botia
Harmony Basements Corp.
www.HarmonyBasements.ca
905-669-9039

tim in Toronto
tim in Toronto
12 reviews Toronto, ON
10/10

Best Basement Design & Build Firm in the GTA

You won't find a better design and build firm to build your basement than Harmony.

I had specific requirements for mold-free materials and insulation. Virtually every other contractor I discussed the project with was not interested in the labour intensive nature of providing a continuous insulation solution other than Harmony.

From the initial design consultation with Diego all the way through to the implementation and build, the service was top-notch.

This company builds thing the right way. At all stages, the necessary permits were pulled. Navigating the permit process with the City of Toronto was especially challenging, but Harmony worked diligently.

Special thanks to Diego, Roy and the rest of the Harmony team.

Diego in particular is a talented architect and designer and made many wonderful suggestions.

Roy was fantastic at shepherding the build from beginning to end.

The end result is superb. A basement by Harmony will truly increase the value of your home.

Thanks Harmony!

Approximate cost of services:
$65,000.00
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Company Response

Thank you for your kind words Tim! We're glad you're happy with our turnkey basement solutions. We strive to provide the best possible experience from design to completion for all of our clients. We'll see you in the next project, we're launching our new Harmony websites: www.HarmonyKitchens.ca and www.HarmonyBathrooms.ca - Our customers asked for it for their homes, after hundreds of successful kitchens and bathrooms in basements.

Diego Botia
Harmony Basements Corp.
www.HarmonyBasements.ca
905-669-9039
Dream Decor Studio:
156 Chrislea Rd Unit 4
Woodbridge On L4L8V1

Kenneth in Markham
Kenneth in Markham
1 review Markham, ON
10/10

Flawless Execution of Basement Reno

Harmony Basements exceeded our expectations with our recent basement renovation. The project was complex and involved removing a structural wall and replacing it with a 17-foot long steel beam, new steel posts, and new footings. They demonstrated a profound understanding of the intricacies involved in such a task, and their execution was remarkable.

The entire crew exhibited a genuine passion for their craft and took pride in delivering top-notch quality. Their ability to blend their technical expertise with a warm and approachable attitude is a testament to their dedication to customer satisfaction. They obtained the necessary permits, and ensured all aspects of the renovation were done in full compliance with the Ontario Building Code. This gave us peace of mind throughout the process.

We recommend Harmony Basements to anyone seeking top-tier basement renovation work. Their ability to tackle intricate projects, secure permits, and execute everything with precision is second to none. The friendly and skilled crew, combined with their unwavering commitment to quality, make them a true gem in the industry.

Thank you Diego, Roy, Roberto, Julian, and the rest of the team for transforming our basement into an open space that our family can enjoy for years.

Approximate cost of services:
$100,000.00
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Company Response

Hi Kenneth, thank you for sharing your experience and the positive feedback. It was a great pleasure working with you. Enjoy your new basement.

Diego Botia and the Harmony Basements team.
Harmony Basements Corp.
156 Chrislea Rd Unit 4 Woodbridge Ontario
905-669-9039 info@harmonybasements.ca

Michele & James
Michele & James
0 reviews Brampton, ON
10/10

Professionally Finished Basement

We had to finish our basement in preparation for my parents to move in. We were so happy with the quality and service we received from Harmony Basements. Diego and Roy were always in contact with us and ensure every step of our project was completed to our satisfaction. I love that we got to pick all our finishes in their showroom.

I would highly recommend anyone to call Harmony basements to finish their project. We will be calling them when we need to finish our bathroom and kitchen. Great job!

Approximate cost of services:
$35,000.00
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Company Response

Thanks for sharing your experience. we're glad you are very happy. Looking forward to renovating the kitchen and bathroom of your dreams!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Basement renovation

Extremely pleased with the quality and efficiency of the job! They completed the job exactly on time and everything was really well done and coordinated. Very professional, it was a pleasure working with Harmony Basements!

Approximate cost of services:
$42,000.00
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Company Response

Thanks for your review Adam! Quality and efficiency are just a few of our many advantages. It was a great pleasure working with you for the past 3 weeks. We'll see you soon for the main floor kitchen renovation and 2nd-floor bathroom remodel.

Thank you,

Diego Botia
Harmony Basements
(905) 669-9039
harmonybasements.ca
info@harmonybasements.ca

TrevC
TrevC
0 reviews Markham, ON
10/10

Full Basement Reno: Smooth Sailing

Wonderful experience with Diego, Claudio, and the Harmony team, 5 years ago. They took the time to design a plan that met our needs and offered helpful advice and suggestions on a few changes to our vision. In the end we opted for one office, a computer room, a games room, and a home theatre room, with one 'bonus room' that became our pantry during covid.

Great selection of colours, tiles, trims, doors, the whole nine yards. We were kept informed all along the way, but truthfully there were no twists and turns, everything went very smoothly. The fun part was choosing what we wanted, but the best part was all that extra space, completed to absolute perfection!

We love our Harmony basement and we know that it's increased our resale value for down the road. Harmony got full permits, inspections etc and did everything legit and by the book. Thanks again for everything.

Approximate cost of services:
$80,000.00
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Company Response

Thank you for taking the time to leave us a review. Customizing your games room and home theatre was so much fun and we are pleased to hear you were thrilled with the results of your basement renovation.

Diego,

Harmony Basements

(905) 669-9039
harmonybasements.ca
info@harmonybasements.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Harmony Basements

At Harmony Basements, we help you turn your dream basement into a reality. We pride ourselves on working in perfect harmony with our clients to understand their vision and to meet their needs. We are industry leaders with over 20 years experience in providing our clients professionally designed finished basements. We are champions of green building solutions, and leading the way in providing energy-efficient, 100% eco-friendly and mould-free solutions to our valued clients in the GTA and beyond.

All of Our Basements Are:

● Done with building permits and electrical inspections
● Built to last™ with waterproofed and mould-free sustainable Wall boards & engineer vinyl plank floors
● Protected by our transferable lifetime Warranty

Our Free In-Home Consultation Includes:

● Free 3D Render Design (Detailed architectural, electrical and mechanical drawings)
● Free Itemized & Transparent Quote (Detailed scope of work included)
● ⋆⋆⋆NEW⋆⋆⋆ Free Virtual Reality Tour - Immersive 3D Design Experience Found Nowhere Else!
(You can now submerge yourself in the design model we'll create together. You got to see it to believe it...)

⋆⋆⋆ REQUEST YOUR FREE DESIGN CONSULTATION ⋆⋆⋆
Call Today or Click the GET A QUOTE button now

Servicing:
Toronto | Vaughan | Woodbridge | Richmond Hill | Thornhill | Aurora | King City | Kleinburg | Bradford | Markham | Stouffville | Newmarket | Unionville | North York | Etobicoke | Brampton | Bolton | Mississauga | Milton | Oakville | Burlington | Caledon | Brampton | Georgetown | East York | Scarborough | Pickering | Ajax | Whitby | Maple | Nobleton | Oshawa |

CATEGORIES
Basement Renovation
PRODUCTS
We are basement finishing experts and only use waterproofed & mold-free sustainable Wall boards & engineer vinyl plank floors.
SERVICES
Basement Design + Permit + Build - Basement Renovations - Basement Finishing - Basement Remodeling
BRANDS
RenoMark Certified Contractor - Sustainable Mould Proof Board - Engineer Vinyl Plank Floors.
STYLES
Sustainable environmentally friendly & Luxury Basements.
SPECIALITIES
Immersive 3D Design Experience Found Nowhere Else! Our Free Consultations Include: - Free 3D Render Design - Free Detail Itemized & Transparent Quote - NEW: Free Virtual Reality Tour (you can now submerge yourself in the design model we'll create together. You gotta see it to believe it...)
WEBSITE
https://harmonybasements.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
75
LICENSES
All Builders Licenses (electrical, plumbing, etc.)
MEMBERSHIPS
RenoMark - BILD - Ontario Home Builders' Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$39,000 to $300,000
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.