Restoration 1 Ottawa

Fire & Water Damage Restoration
Ottawa ON K1B 5M1
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85%

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Reviews for Restoration 1 Ottawa

Average customer rating:
9.7 10 (38 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
9/10

Flooded basement and significant cleanup

Had a leaky outside cinder block wall and part of the basement experienced some flooding.

Restoration 1 came in and did an amazing job of removing damaged drywall and a nailed down sub floor. They then did a great job of dealing with the mold.

Later on they recommended a contractor to rebuild the main area of the basement. He also did an excellent job. I intend to have them send this contractor back again in the spring to rebuild the one room remaining.

Approximate cost of services:
$7,000.00
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Company Response

These were great clients to work with. We hope they won't ever have another water issue, but if they do they know we will take care of them.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Water loss

This was the first time I had to deal with a flooded basement due to cracked pipes, it wasn't a pleasant scene. I was referred to Restoration 1 by a friend and gave them a call. I was quite impressed with the level of professionalism and turn around time. They were pleasant to deal with and made sure all of my concerns were looked after. The job was completed ahead of estimated time and I was very pleased with the pricing, much cheaper than I anticipated.

I'd definitely recommend them to anyone looking for help with water damage, you won't be disappointed.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for the review. We were happy to help!

David in Ottawa
David in Ottawa
1 review Ottawa, ON
10/10

Washing Machine Leak Damage Fixed Promptly

Our washing machine leaked and damaged the ceiling in the kitchen. I called early afternoon and by the evening we were set up with a dehumidifier in the laundry closet and a blower in the kitchen below. to dry everything out.

The chaps were friendly and even entertained our 3-year-old who was very interested in what was going on.

I couldn't be happier with the service.

Approximate cost of services:
$500.00
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Company Response

Glad we were able to help

Marlene in Ottawa
Marlene in Ottawa
1 review Ottawa, ON
10/10

Dishwasher leak

I was very impressed with this company. They came in assessed the problem and got to work right away. They were very professional and did a very good job in the renovations. My place looks better now than it did before!! I definitely recommend this company to anyone who's looking to do renovations.

Approximate cost of services:
$9,000.00
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Company Response

Happy to help!

Private User
Private User
Private User reviews Ottawa, ON
10/10

basement after-floor cleanup and reno, as well as ground floor ceiling reno

We received professional, timely and high quality services for a flooded basement. They were excellent communicators, and precise workers. Even their sub-contractors had the same high caliber workmanship. I have absolutely no criticism to make, and will definitely recommend them to those who need their services.

Approximate cost of services:
$11,000.00
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Company Response

Glad we were able to help

BarbCohen in Ottawa
BarbCohen in Ottawa
2 reviews Ottawa, ON
10/10

Water damage restoration

Like others, I was extremely happy with the service provided by Restoration 1. The General Manager, Grant, answered the phone on the first ring on a Saturday and arranged to come out immediately to assess and remedy the damage from a flood in my basement. The crew of 4 arrived and within 4 hours had ripped out carpets and drywall that had been contaminated by the flood. They continued with all the remedial work that was required in the circumstances.

The flood was caused by the negligence of my contractor who was performing renovations. Grant produced a report and offered to deal directly with the Insurer and the contractor for payment. He is extremely knowledgeable about insurance policies and claims, the benefits of which should not be underestimated.

Considering the inevitable anxiety that comes with experiencing major water damage in your home, Grant, from the moment he arrived, appeased my fears and instilled great confidence in his work and expertise.

Thanks so much!!

Barbara Cohen

Approximate cost of services:
$5,000.00
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Company Response

Thank you Barbra!

Martin from Ottawa
Martin from Ottawa
1 review Ottawa, ON
10/10

Basement Flood

I am very impressed by the service I received from this company -The manager James, was outstanding in his professionalism & getting the job done. James answered the phone & was out in minutes to review the job site, and started work immediately. He recognized the urgency of removing the water and was on site with a competent crew within an hour. The company is extremely responsive to customer needs and goes the extra mile to get the job done. I am posting this as I think both James and his crew should be recognized for their outstanding work. Kudos to Restoration 1. Thanks again!

Approximate cost of services:
$4,500.00
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Company Response

Great to hear! I'm glad it worked out so well - thank you for taking the time to write your review!

Cindy Harrison from Ottawa
Cindy Harrison from Ottawa
1 review Ottawa, ON
10/10

Kitchen Flood from above

Restoration 1 was called in to remove mould from our ceiling that resulted from a leaking toilet last year. Prior to calling, I had contacted several other companies who were all more concerned with the condo coporation claim status rather than addressing the mould contamination that was getting increasingly worse. Instead Restoration 1 showed more interest in my immediate needs as a customer and jumped on the project. The work was done right away. He told us about some improvements, and helped us contact the right people to get those done. And he made sure to work with the tenant's schedule, so I didn't have to be there all the time!

Approximate cost of services:
$2,100.00
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Chris from Ottawa
Chris from Ottawa
1 review Nepean, ON
10/10

sewer in the basement

While my problem was a relatively small and simple one (broken septic line), Eric was prompt, efficient, and very courteous. His arrival, diagnosis of the problem, and cleanup all happened right away!
$565

Approximate cost of services:
$1,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoration 1 Ottawa

At Restoration 1 Ottawa we specialize in water damage restoration services. We also offer mould remediation, fire and smoke clean up and storm response services. We also can provide drywall and painting services. We take care of cleaning up and rebuilding from any water damage with our extraction service and state of the art drying systems.

*****

We can help you to remove of all the water, dry your carpets, floors, walls and furniture to restore your home or office to its original condition or even better. We perform restoration services for both residential and commercial properties.

*****

No job is too big or too small for us. Since we work with the insurance company, but not for the insurance company, our commitment is to you, the property owner and your needs. Restoration 1 will take complete care of you and guide you through the entire process of getting your property back to normal as quickly as possible. Please read on to find out how we can be at your assistance.

*****

* Water Damage Restoration
* Mould Remediation
* Sewage Clean-up
* Flood pump-out and extraction
* Fire & Smoke Clean-up
* Painting
* Drywall Services

*****

CATEGORIES
Mold Detection & Removal, Asbestos, Lead, and Radon Removal, and Fire & Water Damage Restoration
SPECIALITIES
We provide 100% satisfaction guarantee. We will not stop working until you are fully satisfied with the restoration or your property. Our promise is that we will use the best equipment and the most advance techniques to restore your property to pre-loss condition as quickly as possible. At Restoration l all of our technicians are fully trained and certified by the IICRC and IAQA to ensure they have the expertise to provide the highest level of service to you.
WEBSITE
https://www.restoration1.com/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash, cheque, credit card
LICENSES
Water Damage Restoration Technician
MEMBERSHIPS
IICRC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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