Distinct Heating & Cooling

Wow thank you for taking the time to leave us and Jordan such a kind review!

Providing our customers with the peace of mind of 24-7 service is extremely important to us, especially when we were in the middle of a polar vortex deep freeze🥶

We are so happy to hear that Jordan answered the call promptly and tried to save you an overtime call out fee by trying to diagnose your heating issue over the phone. We know just how expensive things have gotten in our world over the last couple of years so we do truly try whenever possible to avoid our customers paying for something that may be a quick fix such as making sure you have a clean filter in place and knocking the snow/ice off of exhaust pipes when it is extremely cold out!

Jordan loves helping people and his knowledge and passion for all things HVAC related so we are happy to hear that he provided you with top notch service during your time of need!

We try to keep as many parts on our technicians vehicles as possible but sometimes a second visit is required if that part needed is a special order part or not one that we readily have on our vehicles. We try to do the return visit as soon as possible and without an additional call out fee for our customers. Being up front about our costs is very important to us so our customers are never caught off guard when they get the bill at the end.

We have been incredibly lucky to have had Jordan as part of the Distinct team/family for over a decade now and we will make sure we pass on your glowing review of him.

Thank you again for your kind review and support of our small business, we greatly appreciate it!

Thank you for taking the time to leave us a 10 star review Tim and for choosing our small business all those years ago to install your new furnace! Nate is passionate about staying up to date on all the latest things HVAC related so we are happy to hear that you were happy with his recommendations and expertise. We are very lucky to have had Ed as part of our team for a long time now and happy to hear you enjoy having come by to do your annual maintenances. Thank you for staying on top of your annual maintenances which is a critical part of making sure your furnace lasts you as long as possible and continues to run safely and efficiently for you. We all absolutely love providing all of our customers top notch service and look forward to continuing to help you for many years to come!

Thank you for taking the time to leave us a 5 star review and for your kind words about our company Randy!

We are grateful to have wonderful customers like yourself who stay up to date on regular maintenances which is such a key part of your equipment running safely and efficiently for as many years as possible!

We try to make sure that we are always professional and do things right the first time. Our prices may not be the cheapest but we stand by our work and try to keep them as competitive as possible.

We are so happy that you contacted us in 2021 to help you out and we are grateful for your kind words and recommendation, it truly means the world to us Randy!

Have a wonderful day and Christmas season!

Thank you for taking the time to leave us a 10 star review Cheryl! We are so happy to hear that you continued to be satisfied with the service that Ed has provided you both times as well as our ease to book appointments and our text message reminders. Being able to send our customers a photo of the technician assigned to your appointment is just an extra step we take to put our customers minds at ease so like you said, you know who to expect when you open the door.

We are very fortunate to have had Ed as part of our team for many years now and are happy to hear that he is prompt, friendly and professional while in your home.

Thank you again for taking the time to leave this kind review, we greatly appreciate it!

Thank you for taking the time to leave us a 10 star review and thank you for your continued support of our small business over the past 13 years! Thank you as well for staying on top of your annual furnace maintenances which are so important to prolong the life of your furnaces and keep them running safely and efficiently for many more! We are fortunate to have had Jordan with us for over a decade now and are so happy to hear that you likes his professional approach, the message to let you know that he was on his way and his timely arrival and meticulous attention to detail! Being upfront and honest with all the work we do in each customers home is very important to us so there are no surprises or costs. We look forward to seeing you next fall!

Thank you for taking the time to leave us a 10 star review! We are happy to hear that you were once again satisfied with the customer service our company provided you with at your most recent maintenance appointment. Our technicians all give a thorough investigation when they are their for your annual maintenance and love to help explain to our customers how everything works and settings for each season to keep you comfortable. We are so grateful that you chose our company 4 years ago to do your installation. Knowing that you trust us and our work enough to refer us to your friends is the highest honour we could have as a company! Thank you for your continued support of our small business and staying on top of your annual maintenance! Have a wonderful day!

Thank you for leaving us such a kind 5 star review Meagan! We are grateful that you chose our company out of the many HVAC companies to choose from to help you make sure your furnace was ready for the winter!

We are happy to hear that you like our text and email notifications that let you know when our techs are on their way. It was important to us to include a picture of each technician and a short bio on them so you know who you are opening your door to. It's just an added peace of mind touch we are happy to offer our customers!

We also are happy to hear that you never felt rushed and that Ed took his time explaining everything to you. We love when our customers show interest in what we do and it helps our customers feel more comfortable and confident in how their systems work as well.

Our 30 point annual inspections are imperative to keep your system running safely and efficiently for you and also to find little things that may be wrong, like your thermostat wiring that he was able to fix for you!

We can make a note on your file that you would love to have Ed as your dedicated technician whenever possible as having that trust and building a relationship with our technicians is also very important to us!

Have a wonderful day and thank you again for leaving us such a kind review Meagan. We greatly appreciate it!

Thank you for taking the time to leave us a 10 star review and thank you for your continued support over the past 8 years! We are so happy to hear that you are still happy with the service we continue to provide you year after year! Thank you for staying on top of your annual maintenance as well. It is such an imperative step in making sure your units continue to run safely and efficiently for you for many more years!

Thank you so much for taking the time to leave us a 10 star review! We are so grateful that you chose our small family run business to install your new furnace for you! You have been lovely to work with and we are happy to hear that you appreciate our reminders for you annual tune up and inspections which is an integral part of keeping your furnace running safely and efficiently for many years to come so thank you for staying on top of that!

Have a wonderful day and thank you again for leaving us such a kind review, we greatly appreciate it!

Thank you for taking the time to leave Ed a 10 star review! We are extremely lucky to have had Ed as part of the Distinct team for many years so we are happy to hear that you have been happy with the service he has provided you with.

Have a wonderful fall and thank you again for taking the time to leave us a 10 star review!