Convertible Heating And Air Conditioning

We can't say enough about Convertible Air, and particularly about Marnie, our contact, and it would seem, personal home heating specialilst! We found Convertible, oddly, at the CNE where they had a booth set up one year, and the gentleman who ran the booth was just wonderful, and convinced us to have hi s company come in and take a look at the system we were replaceing (renovating an old house, and inproving the entire heating/cooling system). Marnie showed up and took us through what was needed and perhaps more importantly, what wasn't. She was very knowledgable, efficient, and pleasant. We hired them and were not disappointed. Their price was great, and their installation and followup service was excellent. More than once we called them to get other work done, and they never tried to upsell us - in fact, sometimes even after coming over to our house, and inspecting the job, they would tell us it wasn't necessary and cheerfully go on their way. When we bought our next house, we thought we had a serious problem with the existing furnace - Marnie came right over, new baby in her arms and helped us out. We have recommended Convertible several times with great success - the only problem we have even been told of is that since they are a smaller, family owned company, it can take a while to get your initial call returned. But please don't get discouraged, they're great.

Ordered Goodman .2.5 ton high effiecy unit back in 2009, after two season of summer weather, so far so good. Convertible has some friendly sales guys there, will do business with them again. Btw te installers were good too.

Honest, knowledgeable and professional from the first call through the installation. From start to finish everyone at Convertible was pleasant. The installers, James and Kamil, were neat, respectful and clearly knew what they were doing.

We had a horrible experience with this company. I am hopign this review will save other people the same problems. We had a brand new furnace instaled. The first time we used it it leaked our entire basement because the instalers did not change a tube that directed the water. The company than wanted to charge us to fix there mistake and we had to deal with the mess. Whatever you do don't end up in the situtation. Find a good company with great workers.

We are repeat customers with Convertible Air (see our other review on Homestars in June/July 2010) —we just had our second home furnished with a new furnace and air conditioning through this excellent company. Once again, we are thrilled with the product and deeply satisfied with the service, from Marnie’s efficient, cheerful and wise quoting process to Kamil and James’s brilliant installation. This team is smart, easy to work with, and has their clients’ best interests at heart. It was a great experience and we will continue to recommend them to our family and friends.

This is the second time I have used Convertible. In this case we were replacing furnace and air conditioner, plus humidifier, chimney liner.

Up front service, including proper paperwork for grant applications, and installation were excellent. Marnie also pointed out that our venting for our gas water heater did not meet code requirements (no chimney liner) so that was added to the work. The fellows finished the job in one day though it took them til mid evening to complete it. We bought 'brand name' equipment from American Standard, including a furnace with a 95% efficiency rating. Several thousand cheaper than the Lennox quote we got, and with good warranty.

Convertilbe also offers parts and labour service for 10 years if you have them do your annual maintenance. Any why wouldn't you?

So far, no issues with the equipment, tho the A/C has yet to be tested.

We went to the Home Show and reviewed 6-7 companies and received quotes from 4 companies. We were impressed from the very start with Marnie Amodeo, the General Manager of Convertible who came to our condominium townhouse to give us a free estimate.

I can say only great things about the whole process with Convertible and we are so glad that we chose this company to do our conversion for us. They were punctual, courteous, extremely knowledgeable and professional in every way. They completed the work as promised, removed the old furnace, and cleaned up after the work was completed.

I would highly recommend this company. Excellent service!

Bill

They installed a new high energy efficient furnace and Marny came out to do the initial consultation and she was very helpful. Even to this day I can call Convertible and she's very honest and helpful in giving me information. The installers were excellent.

The product was better than competitively priced and their workmanship was superior. They arrived when promised removed all of the old debris and cleaned up after themselves. We were also impressed with the estimate and diagnostic visit. Overall we were very impressed with the entire project.