Express Rooter Plumbing

We called Express Rooter for a second opinion and we're so glad we did. Jason arrived the next morning. He listened carefully when we explained how sewage backed up in the downstairs shower when we drained the upstairs bath-tub and was quick to diagnose. He removed the toilet and put the scope down and discovered what he had expected, that the blockage was near the sewage back-up valve by the front of the house. Using the end of the scope, he broke up the blockage and everything drained away. He recommended that we replace the valve as a preventative measure because we could see some tree roots had got in. The price quoted is very reasonable. Express Rooter will apply for the permit (and also the city rebate of $1200). Jason is very professional, personable and easy to communicate with. Thank God we got a second opinion! 100% satisfied customers.
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My family has been with express rooter plumbing for many years. Usually the problem is fixed on 1st visit. However, in their most recent service visit, it wasnt done well 1st time. When I contacted the office, they followed up right the way and give me an appointment as early as possible. They make sure customers satisfaction. And thank you for the good work in the 2nd visit.

I was very satisfied by the professionalism and quality of work by Tony and the office staff at ExpressRooter. Installing a new stop valve included me coordinating with the City for a water main shut off and the whole process went very smoothly, timing wise. Tony had to cut the drywall in my family room to access the pipe and made the smallest possible cut. Everything was left spotless and I can feel at ease knowing my old rusty valve has been replaced. I highly recommend this company.

Majid arrived a couple of hours after phoning the company. He snaked the line running to the street and repaired the work my husband did to the pipes below the laundry tubs. Wouldn't hesitate to call them the next time we have a plumbing problem.

I made a call and the plumber came promptly. While on site, Majid was superb. Friendly and got the job done quickly

Courteous and efficient Representative explained estimate, time frame, and etc re: service. Arranged for same day. Was able to send plumber photo. Plumber was punctual and even early. Quick and very clean job. Ensured I saw the issue was solved and made sure I had no questions or concerns. Very kind and professional service!!! Will definitely use again for next plumbing job! Thank you!!!

Majid was extremely professional and polite on what was supposed to be a clogged pipe job and he found our actual problem which was a cracked pipe flooding our crawl space - messy job and much more work - he handled it as quickly as possible and very successfully. A++

We had a new toilet installed a year ago and found that it was leaking out the bottom. The previous plumber did a rush job that scratched my slate tiled floor because they did not put anything down to protect it. Mark from ExpressRouter came and inspected the job carefully and professionally and found that the wax seal had been compromised on the original install. He was very respective of our bathroom and careful to make sure he protected our floor and reinstalled the toilet properly. He did the job right. We are very happy with his work and would highly recommend him.

I just had the most wonderful experience with a professional young man from your company , Mark. My toilet needed a repair with the flapper and another working part. Mark was very professional and extremely courteous. He took time to explain fully the problem and showed this senior a great deal of respect. He went above and beyond in his service and he is indeed a credit to your company. Also, I might add that the gentleman who arranges the bookings initially is a delight to talk to . Thank you so much! Suzanne

Fast response time. Quick to troubleshoot. No unanticipated damage beyond expectations. Great cleanup after work completed. Good communication before, during and after. Reasonable pricing. Will definitely recommend.