Cozy Comfort Plus

Heating & Air Conditioning
Toronto ON M3K 2B5
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94%

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Reviews for Cozy Comfort Plus

Average customer rating:
9.4 10 (492 reviews)

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j in North york
j in North york
1 review North York, ON
10/10

installing of heating cooling

recently bought a house in North York and the first thing I needed to do was taking care of air quality to prevent returning of my allergy. Choices were too much to pick the right one and I needed a knowledgeable person that fully understood the air quality and I believe I’ve found one in Cozy Comfort Plus. Sale’s person,Sam was very informative and provided me enough con and pro about my choices that made me able to select a right combination of an HRV, HEPA and upgrading my furnace air cleaner. Seeing a professional work and courtesy I decided to ask them for a Tankless hot water and I can say they have done a great job. I highly recommend this company to those who are looking for professionals in air quality control and improvement.

Review has 1 previous version
Approximate cost of services:
$8,000.00
1 of 2 people found this review helpful.
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Company Response

Dear J. Thank you for your comments on your recent installation. We deeply regret the experience you had with our team and you can be assured the feedback was shared with the appropriate department and team members. We would like to remind you that we hand pick our employees. All candidates must pass our very strict screening and extensive background check before being hired. They are all licensed, bonded and been part of our family for several years. I personally investigated your complaint and I was told your basement was very busy and disorganized on the day of installation due to your recent move. Please check all your boxes and speak to the rest of people who live there to find what you were looking for. I am always here to speak to if you needed service at any time. Once again, we appreciate your feed back.
Brian Kar
General Manager

Olivia in York
Olivia in York
5 reviews York, ON
9/10

boiler/hot water heater

The sales rep was very professional and the installation crew were very accomodating and friendly. They installed our boiler/hot water heater very quickly and answered our questions regarding the system. They were also easy to get a hold of when we had questions after the installation.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your excellent review and high rating. We are honored to have you as such a loyal and valuable customer and we look forward to hearing from you in the near future. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

Jane & Jill, Scarborough
Jane & Jill, Scarborough
3 reviews Toronto, ON
10/10

Purchase and installation of Carrier furnace, A/C, & humidifier

We finally have met a very knowledgeable sales consultant & engineer, Dan Kar,, who can explain various equipment options, explain in consumer terms, product benefits, and what is best needed in our home to cool and heat efficiently and cost effectively. Cozy Comfort met all obligations and timelines. Their installers were very personable, reliable and hardworking. We are very please with their work and follow-up on rebate programs.

Approximate cost of services:
$8,800.00
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Company Response

Thank you for your excellent review and high rating. We are honored to have you as such a loyal and valuable customer and we look forward to hearing from you in the near future. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

Richard Jones in Brampton
Richard Jones in Brampton
1 review Brampton, ON
10/10

Air Conditioner Installation

After 10-years of worry-free service our Air Condition broke-down on the hottest day of the year. I was fortunate to find Cozy Comfort Plus in one of our local directories. They were very informative over the phone and let me know all of the options that were available to me. Even though I didn't give them the go-ahead until noon they were out to my house by 5:30 and had completed the job by 9:00. I would not hesitate to recommend this company to anyone - the level of customer care and service that they displayed is very rare these days and should be applauded.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your excellent review and high rating. We are honored to have you as such a loyal and valuable customer and we look forward to hearing from you in the near future. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

Brendan in Toronto
Brendan in Toronto
1 review Toronto, ON
2/10

Air Conditioner Repair

I had a Cozy Comfort technician come to repair my compressor and considering it is the hottest day of the year I was glad I could find someone to come on such short notice.
My wife was home at the time and the tech identified the issue (needed a new capacitor) but before my wife had the chance to call me to discuss, the tech had already replaced the capacitor and added refrigerant.
Now I am not an air conditioner technician but I do understand how these things work (I have an engineering degree) and my wife made it clear that we wanted to discuss the repairs before anything was done. However we were not given this opportunity and the tech said "I do not work that way". I never agree to a repair without knowing the cost and fortunately for everyone is was only $400 and not enough to make an issue out of.
While I am happy my air conditioner is working again, I am not happy with Cozy Comfort and their repair technician.
I would highly recommend using another company unless you are desperate like we were.

Approximate cost of services:
$400.00
4 of 4 people found this review helpful.
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Company Response

Thank you for your comment.
I would just like to add a point or two, to clear any doubts.
First of all there is a service charge for every service call
of $125.00 + HST, which is also called diagnostics charges, which
is charged by every company with some variantion in price.
Therefore, price of $398.89 which was the correct amount of invoice
included:
1-Service call.
2-Capacitor.
3-leak test.
4-Refrigerant.
4-Labour.
5-HST.

There has been no hidden costs nor extra, we have never experiencd a customer who did not want service tech to do the job and just tell them
what is wrong, simply because no body wants to pay two service calls!!

Steve Toronto East
Steve Toronto East
6 reviews ,
10/10

Furnace

Met Brian at the Home show where I went specifically to get a deal on a Carrier high efficiency furnace. Brian came to the house and provided a weath of information on our HVAC system.
Purchased the 96 Carrier with the Infinity controller. Hydro bill dropped $60 for Feb/March period. The furnace is so quiet that even standing beside it you have to listen carefully to see if it is running. The low fan setting saves money and keeps the house evenly heated. Brian is knowledgeable and pleasant to deal with. We are now having a high efficiency heat pump/AC system intalled by Cozy Comfort in a few weeks. I wouldn't hesitate to recommend this firm to anyone considering HVAC updates.

Approximate cost of services:
$4,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your excellent review and high rating. We are honored to have you as such a loyal and valuable customer and we look forward to hearing from you in the near future. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

Lilbrown
Lilbrown
1 review Toronto, ON
9/10

Consultation

We wanted to install a new A/C so we gave cozycomfortplus a call after being referred by a friend. The salesperson who came to visit was very nice and explained to us what needs to be done in a professional manner that was easy to understand. He took the time to do a thorough inspection of the area. They offered us a very competitive price for their product. We would recommend you giving them a quote first before any other place so you have a good sense of what to expect.

Approximate cost of services:
$0.00
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Company Response

Thank you for your excellent review and high rating. We are honored to have you as such a loyal and valuable customer and we look forward to hearing from you in the near future. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

Fatemeh Z., North York
Fatemeh Z., North York
1 review North York, ON
10/10

Air Condition

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Cozy Comfort Plus Inc has been our HVAC Heating and Air Conditioning consultant for the past 15 years. They have done many services and consultations for us. They have given us excellent service. They recently installed new ductless air conditioners for our new house. I have found their sales, installation and service personnel to be very friendly and professional. We strongly recommend Cozy Comfort Plus to our friends and relatives. Thank you cozy comfort plus and staff.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your excellent review and high rating. We are honored to have you as such a loyal and valuable customer and we look forward to hearing from you in the near future. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

Feng-Hsu H.,Mississuga
Feng-Hsu H.,Mississuga
1 review MISSISSAUGA, ON
10/10

Furnace

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"We recently purchased and installed one Lennox Furnace, Humidifier and Programmable thermostat. The salesperson was very informative and explained all our questions to our satisfaction. The job was done in a very efficient and professional manner. The technician explained the operation of the equipment to our satisfaction and left our place respectable. We were pleased with the end result and we strongly recommend Cozy Comfort Plus to our friends and neighbors. "

Approximate cost of services:
$4,500.00
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Company Response

Thank you for your excellent review and high rating. We are honored to have you as such a loyal and valuable customer and we look forward to hearing from you in the near future. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy Comfort Plus

Cozy Comfort Plus sells, installs and services heating Ventilation, Fireplaces and Air Conditioning and Heat Pump products. Along with all the major manufacturers, Cozy Comfort Plus is authorized by the Carrier, Lennox, Napoleon, Regency, Valor, Mitsubishi, Dimplex, Amantii, Corporations to sell and service all HVAC and Fireplace products. Stretching from the neighborhoods of Oshawa and Whitby to Burlington, Cozy Comfort Plus caters to Toronto(GTA) and Toronto's greater home and business area since 1992.

Residential Heating :
- Furnace Forced air duct
- Boilers
- Fan coils w/elect hydronic coil
- Baseboard
- PTAC, incremental
- Fireplace, Gas, Wood
- Heat Pump
- Ductless Heat Pump
- Fireplaces
- Direct vent Fireplace
- Out door fireplace

Commercial Heating / Cooling Systems:
- Packaged forced air
- V.A.V. w/air terminals
- Unit Heaters
- Tube Heaters
- Radiant
- Portable Radiant
- PTAC incremental
- Fan coil unit
- Portable A/C air-cooled

Cooling:
- Central air/ air conditioning
- Forced air duct
- Fan coils
- High velocity
- Ductless A/C
- Heat Pump (regular air cooled / water cool/ GEO Thermal )
- PTAC Incremental
- Portable
- Window

Accessories:
- Indoor Air Quality
- H.R.V
- E.R.V
- Electronic air cleaner
- Mechanical air cleaner
- Hepa air cleaner
- U.V. lighting
- Humidifiers
- Thermostats
- Dehumidifiers

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Fireplace Mantels
PRODUCTS
Gas, electric, wood Fireplace, AIR CONDITIONING, HEATING, TANKLESS WATER HEATER, HYDRONIC PRODUCTS, AIR CLEANING, OUT DOOR FIREPLACES, HUMIDIFICATION,THERMOSTATS, VENTILATION.
SERVICES
Installation of Air-conditioner cleaning, Furnace Cleaning, Gas Fireplaces, Boiler Cleaning, Fireplace Cleaning and Inspection, Tankless Water Heater Cleaning
BRANDS
Carrier, Lennox, Napoleon, valor, Regency, Montigo, Kingsman, Marquies, Payne,Aire-Flo, Goodman, Coleman, York, Mitsubishi, Noritz, Rinnai, Honeywell, WhiteRodgers, Goodman, Coleman.
STYLES
Designe products
SPECIALITIES
Wood fireplace Conversion to gas or electric or oil furnace to gas furnace,fireplaces,Central air conditioning.Wood, stone, tile Mantels. Oil or Electric to Gas conversion, Indoor Air Quality Testing, Installation and service of Indoor Air Quality equipment in both Residential and Commercial/Industrial market, and Supply Warranty Protection Plan
WEBSITE
https://cozycomfortplus.com/
YEAR ESTABLISHED
-1992
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheque, Cash, Visa and Master card.
LICENSES
TSSA Contractor License, G2, G3, refrigeration 313
MEMBERSHIPS
BBB+, HRAI, TSSA, WSIB, BNI,
LIABILITY INSURANCE
Yes
DIPLOMAS
Stationary Engineering, HVAC Diploma,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year Ltd warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.