We saw a promo ad in the paper and went to see what they had in the store. They had a package deal for new appliances - fridge, stove and dishwasher - at a great price (under $2000). The salesman was great. He customized the package for us and helped us determine what our needs were. We wanted a larger fridge and they were able to accommodate us at a small price increase. We also needed a range hood and microwave and the salesman helped us choose ones that would be appropriate to our family. Overall the experience was much simpler and more pleasant than I would have thought it would be. I would definitely recommend them to friends and family.