I bought a 1-time house cleaning session for their promotional price of $99, seemed more than reasonable. I should have checked out the homestars reviews more thoroughly because there is another section for the same company "Toronto Maid Service" on this website with only one review - of course a "10". Nobody showed up for my first appointment with no notice. Booked my make up appointment more than a week later. Noticed on my credit card statement that I was double charged! Had to contact the company a couple times, but they did refund their error. Day of appt, 2 cleaners showed up 3 hours late and completed most of the tasks I left. Although they stayed for longer than the 3-hr session I bought (1.5hr x 2 workers)- the windows, sliding, door, appliances were not done. I'll admit that it was a lot of work though. OVERALL: - OK Cleaning (not cleaned as thoroughly as I'd have liked but decent considering the time designated) - HORRIBLE customer service or lack thereof (impossible to reach, always got answering machine) Would not recommend2 of 2 people found this review helpful.
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