We were moving and wanted to deal with a company we could trust to do our large project. We called credible builders and renovators in Ottawa and interviewed 3 finalists. We received a consumer's guide booklet from OakWood which was very helpful in assisting us with the questions we asked all the builders. We checked the BBB, Renomark, other awards and accreditations and actually researched their finances, which was one recommendation we appreciated from the OakWood consumer's guide. We were shocked when we saw all the debt most of these builders and renovators had and it made us think about our risk. Many didn't have the answers or simply dismissed our questions as not important because they did not have proper insurance and workplace safety paperwork and tried to focus on their so called good price. When it came right down to it, most builders low-balled their price to try to get the job and then simply wanted to charge us extras for everything. OakWood was not the cheapest price, but they were totally upfront with pricing and very detailed with their paperwork and we appreciated that. When we really looked closely at what they all had to offer, OakWood stood out well above the rest, as the only builder to have it all. This was confirmed when we went through the design, material selection, and then the construction process. They had a process for everything, and it was really nice to see that they were always working on my side. Even when something went a bit off track with one of the suppliers, they always had a backup plan and solved it right away. It really helped having the designers as part of the process because many issues were prevented with the design build system. OakWood had a schedule for the project and kept us informed with site meetings. Trent and Sharon were a dream to work with, the whole team was always there for us and always honest and trustworthy. The complete process was a pleasure and I would highly recommend OakWood for the design and building of any renovation or new home project. We will definitely use them again and recommend them to all of our friends and colleagues. Herb0 of 0 people found this review helpful.
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