builtin bookcase and window shutters
We hired Mulligan woodworking after reading the reviews on this site. At the beginning we were fairly unsure of what we wanted in terms of a built in bookcase but had fairly clear ideas for the window shutters. We presented Mike and Kelly with some images but weren't sure how or if they could be executed for our space. In fact, however, Mike was able to explain how he could produce something very similar to the bookcase we wanted and we are very happy with it.
I don't think Mike had ever made the type of shutters we wanted. When they were first hung we were very unhappy with the result, there were gaps between them, hinges weren't hung evenly etc. It was not what we would have wanted from a rather expensive custom job. Mike assured us that he would make us happy and in the end we are fairly pleased with the shutters though they are not perfect.
If I were to use Mulligan again I would insist that Mike be present during the installation process as his installer was not the most considerate, leaving food and garbage around the house and not taking the utmost care to install the shutters correctly.
While we did have some issues unfortunately in the end we are pretty happy with the result.
- Approximate cost of services:
- $12,000.00
- Company Response
We are very sorry you feel this way. When you are referring to “when they were first hung” only 5 of the 9 windows were rough hung, and final adjustments were not yet done. When we finished, the spacing was as constant as an old house with refitted windows allows.
There were several trades on site, to say that our installers were the ones that left a mess is a bit unfair.
We met your deadline, and you are happy in the end. Thank you.