Toronto Maid Service - No Longer in Business

I hired the Toronto Madi service company to clean my apartment in Toronto and was pushed to pay for a larger contract. I simply needed a one day cleaning for a party and EXPLICITLY did not want to get charged for extended work. Well, guess what? They charged me extra on my VISA and now I'm stuck trying to hunt down a human being to respond to my calls (emails). A STRONG WORD OF CAUTION to anybody considering this group. My personal frustration and long email searches on this Company have led to the following insights:

1. Canada Maid Service has a poor rating with the better business bureau(red flag).
2. Apparently, the owner "Prakash" (as I've discovered) has started multiple similar companies Green Maids with Neha -not sure if she is a partner of his or not--but I'd stay clear of her too--as I tried calling all the affiliates to get to "Kash" (a fitting name). She is also not responding to my attempts to communicate), KW Maids, London Maids, and services in B.C and New York. All seem to basically lead back to him.
3. The owner (CEO, Kash) is IMPOSSIBLE to find. He does not respond to calls or emails and his business profile suggest he is now trying to make money on an AskyourDoctor.com . Be very weary of asking him anything!!!
4. Sadly, I wish I would have come to homestars earlier --as I would have realized I'm not the only one who feels this strongly against the Canada Maid (Lack of) Service!