The salesman Swen helped me select windows that were suitable and in my price range. When the delivery date was a little later than expected, someone from Gem immediately notified me. A small thing went awry during the installation, and Jim addressed that, emphasizing that the company is focused on customer service. My neighbors have Gem windows, and they referred me to Gem, and I am pleased they did.0 of 0 people found this review helpful.
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