Timeless Glass Inc

Mirrors & Glass
Toronto ON M3J 1Z9
Write a Review
Write a Review

HomeStars  >  Mirrors & Glass in Downsview  >  Timeless Glass Inc  >  Shower stall enclosure
Chris in Danforth
Chris in Danforth
2 reviews Toronto, ON
7/10

Shower stall enclosure

We received a good price from Timeless Glass compared to several other quotes received. Advertised on their website was a 10 business day installation or they would discount the GST so we went with them. The initial install was within 10 days as promised however one of the glass panels was neasured incorrectly. The installers were proceeding to install anyway until I questioned the placement at which point they admitted the error and that it would need to be cut again. Also my non-standard height door was not ready yet. They removed the already installed panels and advised they would put a rush on getting a replacement panel cut.
Two weeks later I still had not heard from them and when I called they advised that they had broken the custom door and had to re-order again.
The entire process took about 2 months and when I questioned the sales person about the 10 business day guarantee they advised that this was an old promotion from the year before...
In the end I was satisfied with the work and recommended them to a relative however they also had a similar experience with scheduler not calling back and mis-cut glass resulting in over a month to re-cut and complete the job.
I would probably still recomond them based on price however would attach a warning of the time expectations to complete the job and scheduling issues.

Approximate cost of services:
$1,500.00
2 of 2 people found this review helpful.
Was this review helpful?