I was almost taken advantage of by another plumbing and Drain Company until DrainWorks came to the rescue. I had received a quote by “Company A” to change my trap and breather, which had seemed to be expensive and the representative in somewhat of a hurry. So I decided to get another opinion and called DrainWorks who advertised a no commission approach to their business. When I told DrainWorks what “Company A” had quoted me, DrainWorks didn't seem that surprised but said that the high price was probably a result of “Company A” paying their employees by “commission” instead of by hourly wage. I guess the other company's representative hadn't sold a job that day and was looking to make his wage on me - probably his last call of the day! In the end DrainWorks came through and were completely honest and trustworthy. Thanks DrainWorks0 of 0 people found this review helpful.
- Company Response:
- Thank you for your review. Having full time salary based employees rather than commission-driven temporary employees is what allows our technicians the time it takes to explain everything to you without any pressure to proceed with quotes. We are honest and trustworthy and appreciate the time you took to accurately account your experience. Thanks!