My dryer broke down a few months ago, and decided to call Handyman Appliances to come and diagnose the problem. Turns out the heating coil had burnt out and they had to install a new one. Install was successful.... for 4 months, when it had to be replaced again. Our dryer is only being used occasionally by 2 adults and so does not get a lot of wear. However, I had called Handyman again to tell them about the problem, and they had come in to replace it at no additional cost.