We found these guys online and thought their furniture was different and more modern-looking than what we had seen so far. We went in to buy two chairs and a TV unit. The woman that helped us was uninterested in answering our questions until she realized that we WERE going to buy something. The delivery was promised in 4-6 weeks. At six weeks, I attempted to call and inform them that we would be on vacation for 2 weeks and that no one would be home in case they called, but was cut off (by the same sales lady) before I could get two words in. She became defensive as soon as I said who was calling, saying that she did not promise a six week delivery. After arguing with her for a short period of time, I asked her how long it would be before we got our furniture, to which she replied another 4 weeks. I asked for a refund but she said she could not give me one, only store credit on the chairs, and not the TV unit as it was custom ordered. We waited out the four weeks, and then a fifth. We didn't even receive a call. Fed up, I called them and demanded either the furniture the next day, or all my money back. I spoke to the owner who said he was very sorry, and tried to evoke some pity in me by saying that he had some illness, and that they were having problems with the manufacturer. He promised the furniture in a week but I demanded it the next day or not at all. He said he'd see what he could do because he couldn't return my money. The next day the furniture came, the chairs were alright, but the TV unit was cracked and broken. I sent it all back and told the man to give me my money back as my delivery was neither on time, nor was it decent. He eventually gave in and refunded my money. I definitely DO NOT recommend these people to ANYONE out there.
- Approximate cost of services:
- $3,000.00