Pruned 2 large mature maple trees (1 of which they planted over 40 years ago)& 2 mature silver birch shaped 2 yews & 2 cedar hedges. On original call got a live voice and within days had a quote and date for work to be done. Day work to be done got early morning call to apologize - tree expert sick - rearranged for next day. Arrived when they said they would, after brief consultation on what we wanted got to work immediately and were very professional and efficient. Would check occasionally to ensure were meeting our requirements. Clean up was well done, although tricky given one tree overhung a pool. Will definitely use them again.