Needed Logan movers only for their movers at our Toronto location but the person answering the phones convinced us that it would be cheaper if we rented their truck and have their movers do pick up and drop off.
Agreed and it was a big mistake. The two guys showed up 2 hours early to the move out location and then said we had to pay them $500 in cash (which we were never told). Refused but in the end had to get them $200 for gas money.
Sloppy and ripped furniture on the way out. We told the company we would meet them at noon at the Toronto location and they said it was fine. Driver's wanted us there for 9am forcing us to drive from Ottawa to Toronto in the middle of the night all so they could show up at 12:30.
They spent most of their time just taking stuff off the truck and making us bring it in and then charged us $60 plus tax extra for stairs.
Took off immediately after the last object so nothing could be confirmed.
My wallet and watch went missing between when I paid them and when they left. Interesting coincidence.
- Approximate cost of services:
- $730.00