I too have paid for the service, but I cannot seem to get anyone to call me back even though I have left many messages. Their voice mail states they will call you back within one business day to book your appointment. Good luck with that!!! The maibox nowl is always full. It has been 8 weeks. Other reviews do not look good. I am trying to get my money back because I can not seem to get the company to call me back. I am even having a problem with Deal Find in trying to get my money put back on my credit card. .