James was recommended by a friend and after meeting him, we knew he was the right fit for us. He is an excellent craftsman who takes pride in his work (unfortunately, we can't say this for most of our trades). We came across some challenges with our home inspection and James tackled them without delay. He came up with solutions that didn't compromise the design of our stairs. The installation took longer than all of us expected (because the glass for our stairs was delayed, not James' fault) but in the end - the stairs look great and we're very happy with the end result.