Pro Stone

Countertops
Toronto ON M1L 2P3
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HomeStars  >  Countertops in Oakville  >  Pro Stone  >  bathroom countertop
mazin
mazin
3 reviews RICHMOND HILL, ON
3/10

bathroom countertop

well, I never write reviews but this time I decided to share my bitter experience.

I was looking to change my kids and quest bathroom countertops with granite , met Gerish , took his time to show me and my wife the slabs that suits us , made an offer including everything( granite slabs ,installation and plumbing , I stressed on having the job done from Ato Z , he agreed , gave me a contract after paying him a down payment , before leaving I noticed the contract saying ( we don't do plumbing) , I went back to talk to him but was busy with another customer , talked to the secretary , she took the paper , went somewhere then came back to tell me that I don't have to worry about that as we will do the plumbing for you ,2 days after I brought him the undermount sinks that would like to have them installed with all accessories ,he told me that we don't need the accessories as we are not going to install them , you need to do it on your own , I argued that our agreement was to have everything done , he said nononono ,I didn't say so , took me to another guy( his name was hani) , seems nice guy but told me that he can't help me as the contract says we don't do plumbing , told him what the secretary told me ( said she is new here and doesn't know much) , I told him it's simple just refund my money to have it done elsewhere ,Gerish shouted from his place( we would cut $200 from the total) , I was really furious ,gerish then said we can bring our plumber but this would cost you $300, I left without solving the issue, couple of days after , Hani called me to tell me that we a have a problem as we can't fit the sinks you brought and we have to replace them with smaller ones, said would replace my Toto sinks with very good qulaity, the sinks were cheep no name( Legravia) , after checking was told
my original sinks were standard and would fit in any countertop.
I'm happy with the colors and the quality of the Granite though.
My message is don't be decieved with good deal would give you as they know very well how to make it up

Approximate cost of services:
$2,000.00
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