Feb 28, 2012, Hamilton
My husbankd and I purchased a Valour gas fireplace from Chadwick's and Hack's (at the Ideal 2011 Hamilton Fall Home Show). Prior to taking any cash deposit ... the salesman (James) made a personal visit to our home (2 days after the show closed), to check the dimensions of our fireplace opening. When he satisfied himself (and us) that the firplace was the proper size for our opening ... he assisted in the selection of colour and available options. We gave him a deposit .... and 3 days later, the installers called to set up an instal time. Two days after that ... Bingo! ... the istal was complete (including a new chimney liner) ... all within 2 hours ! This fireplace looks (and works) FABOULOUS ! This is our second 'major' purchase from Chadwick's & Hack's (we bought a Weber gas BBQ 2 years ago). We have alweays been extremely satisfied with the sales and service from this store, and would HIGHLY recommend them!0 of 0 people found this review helpful.
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- Company Response:
- Thanks very much for your kind words Betty. I will certainly pass on this comment to James and the rest of the team! Gary