We had Tyler clean the carpets at a house which we had recently purchased. The overall job was well done. Most of the stains were removed from the carpet, and my wife & I were left satisfied. Tyler offers a number of add-on products (which can be purchased at the time of installation), and these products can further protect the carpet or enhance the cleaning. My wife and I opted to employ these add-ons, and again, were not disappointed. Tyler did a good job of ensuring that the carpets were properly suctioned-out (so that they would not become moldy). In subsequent conversations that I've had with Tyler, it became clear to me that he cares deeply about his company, and that he is working to establish a name for himself. I've seen, first hand, Tyler's enthusiasm, and have every reason to believe that he devotes himself fully to the task and takes pride in his work.2 of 2 people found this review helpful.
- Approximate cost of services:
- What could this company do to improve their services?
- More up-front literature or information about the add-on products would be useful. (e.g., perhaps a listing of the add-on products on your website.)
- Any advice to offer fellow homeowners facing a similar project?
- You may want to inquire about the enzyme and protector add-ons in order to get the most out of your cleaning.
- Company Response:
- Good Afternoon Mr and Mrs. Kryvor, Thank you for this wonderful review! I will be sure to pass on the compliments to Tyler! We appreciate your honesty and advice and will utilize it in the future to better our customer service. We recently posted prices for the carpet protector on our website, and will now update it with the enzyme pricing and the benefits to our add ons! Thank you! Have a great day and thank you for choosing Clean Master Services!