It took a while to get the service call for our energy audit sorted out - there was a mix-up with the date, so we had to re-book. However, the staff taking calls at the GreenSaver office were very friendly and helpful in re-booking on a tight timeline. We were happy to get a comprehensive overview of what energy savings measures we can take, and liked that they followed up after with the option to get an estimate on insulation (with no sales pressure whatsoever).