Write A Review Reviews by Kingsley in Toronto
A review for Spring Home Heating & Cooling Systems Inc
I am in a 55 year old house on the East York boundary with Scarborough. For 3 years I have roasted in summer and froze in winter because of insufficient air on the second floor. I had heard about ductless cooling and heating units, did some research and having used Home Stars before found Spring Home Heating & Cooling Systems.. An e-mail produced a phone call with an hour and Cy Goh made an appointment to come and see me. He listen to my desired outcome and assessed the situation, both inside and outside. He then recommended a specific unit and wrote up a quote. He took a small deposit and said the crew would be at the house to install before the end of the week. He would phone and confirm. Installation would take one full day. He called me back as promised, confirmed the day and time and the crew came as promised. They were polite, cleaned up all areas they worked in and provided a complete overview of the finished installation to show me how it worked. My only concern was how noisy the units and outside compressor would be. Well I was completely amazed. They are so quiet you almost have to check to see if they are running. They look streamlined and fit the decoration theme of the rooms. And they heat and cool wonderfully. They function by using a remote control and are simple to operate. After a couple of days Cy called back to see how I liked the installation and to answer any questions. I also had to call him once to clarify one point and he called me back almost immediately. The units are expensive but what you get is value and an unbelievable result. The entire experience and overall outcome is almost better than I could have expected. If you need to achieve this outcome for your house you could not do better then this company.
Hi Kingsley, thank you for the nice and long review. I am thrill that you are happy with your decision and also for our services. Please do not hesitate to call us again if you have any other issues with you other HVAC system.
A review for Toronto Home Theater
This is the second official time I have used THT but have had email contact, since my initial work of two years ago being completed. Mike and his staff as usual did a wonderful job in addressing my needs. What installation they did when I originally moved in is still working as they said it would, but as a retired senior, when I need that additional reminder about a feature Mike is only an email away. For this item I emailed him in the morning and he had a staff member at my house that evening while he was on his way home after a day of work. Kyle (the new member of the team) is young and new to THT but if you ever have him work for you don't be mislead by that youth. (So nice to see a polite young man at the door).He had my new component installed, tested and the entire system given the once over in less than 10 minutes and everything is working beautifully. He is a keeper for Mike and the quality people his company strives to employ. I am surprised by the low rated comment concerning the company (earlier this month) as in my dealings I have never seen even a glimmer of that type of service. Remember there are always two sides to any story. If you want quality, good service and a man of his word Mike and THT are the company you should check out and then hire them for you home theatre and entertainment needs. They have never disappointed me. I always know I have expertise available should I have a problem.
You are always so flattering Kingsley! Myself, Kyle, and the entire crew at THT are always glad to help out with anyone in need of assistance, and it makes it that much more rewarding to know you appreciate the extra effort! Thank you for your praise and take care! Mike, Kyle and Jeff
A review for Structube Avenue Road
When the items were purchased, I asked that the boxes etc be taken by the delivery service. I was told NO by very unhelpful person at Avenue Rd. store. I can now see why. There were 7 pieces to my delivery. They arrived early and were very careful and friendly. I now see why taking the cardboard etc was not possible. It too ke over 4 hours to remove all the packing material. And since the stuff is so heavy lifting and moving it around was tiring (65+ age). I live in a condo. It took 9 trips and a very angry building manager for disposing of all the material. Filled 2 dumpsters even cut down is size. So if you want something environmentally friendly re packaging i would pass. Then came assembly. Couch legs had to be screwed in. No easy task as the wood into which they must be screwed was like concrete. Why they were not installed is beyond me. The two sectional piece had 18 cushions - unless you are a good person with logic - good luck. i still don't know if they are in the correct positions. The bed was the main challenge. After 30 minutes to unpack and tear down packaging i found a package of "hardware". Guess what. No assembly instructions and this is not something you can put together with just your own logic. Even Ikea manages to send instructions. So i phone the Avenue Rd store to get the guys who missed good customer service class the week it was taught because he was at the - how to be rude and don't care attitude class. No apology or anything - remember $5000 paid out and I got "should have bee there somewhere - I have a copy here so come and get ot when you want." Finally found out they had a store in North York. he did phone them and they had a copy but after 5 hours of already tiring work and still not finished I had to drive to the store, pay for parking but the envelope was ready at the front desk. A very polite and pleasant girl - a change from Avenue Rd store was pleased to provide me with the envelope. When i asked for the name of company owner and address she said that was in Montreal and she was not at liberty to provide that information. Guess he is tired of getting complaints. I get home and 90% of the assembly instructions are useless. The 10% that was useful plus my own logic then required just under an hour of assembly time. I now need to get a couple of lamps and end tables. originally was planning to get from this store but they now have lost that sale. My advice - DO NOT BUY FROM THEM UNLESS YOU WANT THIS TYPE OF DAY.0 of 0 people found this review helpful.