Write A Review Reviews by Downtown condo owner
fence and more
A review for RinCon Construction Services
Mike came highly recommended to us by our realtor. He started off with building a fence for us and then has gone on with several other projects including vent installation, garage fixes and more. We've been 110% satisfied with everything he he has done for us.
0 of 0 people found this review helpful.house move
A review for Arby Cartage
We normally always use the same movers but this time as we were only moving a few blocks, we decided to try one of the smaller companies. We found the initial contact a little up and down...it was their busy season so responses were slow. But the move couldn't have gone more smoothly. I highly recommend Arby and would use them again for a bigger move!
0 of 0 people found this review helpful.Excellent service.
A review for Rooms To Grow (roomstogrow.ca)
After dealing with a difficult company which sells matching furniture to this store, we were very happy to find professionalism and friendliness from the woman who runs Rooms to Grow. The furniture is good quality for the price you pay. It's not expected to last forever but you generally don't need it to for kids stuff.
0 of 0 people found this review helpful.home inspection
A review for On The Lookout
This company did a great job on our home inspection for the new home we are buying. He gave endless tips on things that would be helpful, though not necessary. Couldn't ask for better. Inspection report was printed on the spot which was neat. Only note would be that their website price varies slightly from what we were actually charged so get a quote first.
0 of 0 people found this review helpful.Move in clean
A review for Brilho Luxury Cleaning & Services Inc.
The owner arrived at our EMPTY two bedroom condo for a move in clean. He texted a quote of 5-6 hrs for two people (so 10-12 hrs) and asked if we wanted windows done also. I agreed. I then got a bill for 16 hours, or almost $700!! For an empty condo which had already been surfaced cleaned. There is no way the windows took an extra 4-6 hrs especially because they weren't fully cleaned (presumably they stopped at the height that they couldn't reach) and other . I emailed them about my disbelief and got no reply. I emailed again and a response in which he fabricated about what happened, in terms of timeframe and excused me of misunderstanding. I have the text and email proof, however, and he also said that he "assumed" I wanted it fully cleaned. I've attached a photo, does this look like a fully cleaned condo?
Company Response:
Dear Ms. Smith, Thank you very much for your feedback and for the opportunity to clarify any miscommunication that may have happened during the process of you contacting BRILHO to perform a cleaning at your apartment. BRILHO has been in business for nearly 8 years. We rarely receive complaints from clients and have enjoyed positive feedback from most of our clients. During our first phone conversation, we agreed to schedule two people for 4-5 hours each and that once we arrived into the unit we would adjust the number of hours ; either more or less. On June 6, 2012 at 9:30am, we did call Ms. Smith to let her know that the cleaning would take longer than the 4-5 hours agreed. We were unable to get in touch with Ms. Smith, hence we sent her a text message. Ms. Smith did email us the next day complaining about the invoice. Since this is a busy time of the year for our business, my assistant thought that I had replied to her email and I thought that my assistant had done the same. We take full responsibility for the delay in replying to Ms. Smith’s email and we have apologized for that. We learned our lesson, communication is the key. Our goal at Brilho is to provide excellent customer service as well as to provide convenience and stress free service to all our clients. On the other hand, our employees are not perfect and they do miss things here and there, this is why we have a post assessment and we request a feedback from our clients. We have offered to return and fix what Ms. Smith is not happy with. Our associates were there working and in accordance to the labour laws, they must be paid. It is in our best interest to enjoy client’s satisfaction; therefore, our offer to return and clean what was missed is still available. I look forward hearing from you. Luciano Motta President BRILHO Luxury Cleaning & Services Inc.
Plumbing
A review for Brothers Plumbing Ltd
Brothers Plumbing was fantastic. They did an upgrade on the pipes and plumbing and it sure looked like a messy project at first. But by the time they were, everything was in perfect condition. Couldn't have asked for better.
0 of 0 people found this review helpful.Maintenance
A review for Tall Man Construction
Paul and his guys at Tall Man Construction were wonderful. Not only did they do a fantastic job with the work, they were quick, clean and respectful. Highly recommend for any job.
1 of 1 people found this review helpful.dimmer switch
A review for Kiya Sunrise Electrical Ltd.
Fantastic service. So glad I can get good recommendations through this website. We were having issues with our dimmer and they were fixed super easily and at a fantastic price. Thanks so much.
0 of 0 people found this review helpful.Water Meter Plumbing
A review for Brothers Plumbing Ltd
Brothers Plumbing did some work in relation to the new Water Meter system and their work was top notch and they were really friendly. Would use them again for plumbing issues!
0 of 0 people found this review helpful.day bed, trundle and mattresses
A review for Nine Clouds Beds
Found this store online and they were wonderfully helpful. I was delighted to see the homestars sign hung up in their store saying they had done a good job in the past. Gave me confidence to go through with them!
Company Response:
Thanks for your kind words, we are glad things worked out well on your daybed and trundle purchase!
Downtown condo owner
- Last review written:
- Dec 10, 2012