Write A Review Reviews by jean in North york
A review for Appliance Canada
Very poor customer service! Ordered filters online, did not clearly indicate in the e-mail if we need to wait for confirmation before we go to store to pick them up. After three days we decided to go to store and ask if filters are ready. Upon entering store, 2 sales person sittting in their chairs, not even looked at us, seemed they don't see us. We've waited a little bit and looked at the appliances they have, then ask one of the sales person, did not seem to be interested talking to us. Seemed sarcastic in saying "did you receive any e-mail saying the filters are here? I said if I know that I have to wait why would I bother coming here to pick up the filters. We're not difficult people but we deserve to be treated as "customers" needing their help even if we just ordered a small product from them so they should show or even pretend that they are "willing" and happy to help us.0 of 0 people found this review helpful.