Write A Review Reviews by Jen in Toronto
A review for Removemyjunk.ca
My other disposal plans fell through at the last minute and I had a lawn full of garbage. I called Removemyjunk at 4:45pm on a Friday evening. Even though it was the end of the day, they came right out and removed the junk quickly. They were friendly and I was charged exactly what they quoted me. Super convenient!
Thank you so much for the excellent testimonial. I certainly do appreciate it & am glad that we did not disappoint you. In future please consider removemyjunk.ca for all of your garbage & junk disposal and be certain to use your Discount Coupon! Josh Roher, President & Owner
Most other companies wanted to charge $125-$150 to inspect my basement. Canada Restoration came to give a free estimate. Alex arrived on time and was really, really helpful. He assessed the situation and patiently explained to me how to deal with the problem myself. He even wrote down the materials I needed. He gave me his card and offered to answer any questions I have along the way. It was a rare honest assessment from a contractor whose advice was for me not to use their services because it wasn't necessary.0 of 0 people found this review helpful.
A review for Grand Springs Plumbing
We noticed water leaking out of one of the walls of our basement whenever we used our 2nd floor bathroom. We called Grand Springs who came by right away and quickly identified the problem as a crack in the cast iron stack in our basement. They explained the issue and took the time to show us what the problem was. They gave us an estimate and were able to complete the work on time the next day. We were pleased with the work so we had them come back later that week to fix a broken trap in the floor that was also causing problems. So far, no more leaks in the basement. They were reasonably priced, friendly, on time and answered all the questions that we had. Overall, a positive experience. Would recommend to others.0 of 0 people found this review helpful.
A review for Direct Energy Home Services
4 year old furnace installed by Direct Energy stopped working. It's under warranty so I called them for repairs. That was two weeks ago. 4 different techs have visited, they swapped out the motor and the ignitor. Each time they declared the problem solved. The furnace stopped working again 2 hours after each tech left. Now I'm told I have to wait up to another week for burners to come in from the US. It drops below freezing at night and I wake up to a balmy 9 degrees max in my house. Their solution? Space heaters until the parts come in. Next furnace I buy will not be from them.
Hi Jen. I apologize for the roller coaster you seem to have been on with your furnace. Sometimes the time frame for the parts being delivered is of our control. If you'd like me to have someone follow up on this for you please feel free to email me: CanadaHomeServices@directenergy.com. - Amy.
A review for DrainWorks Plumbing
Basement drains were backing up - called Drainworks based on Homestars recommendation. They arrived quickly and determined the cause was the trap outside the house. They recommended replacing the trap and bringing the outside plumbing up to code. Was satisfied at the time - they said our drains were in great shape after the work = but 2 months later our drains are blocked again. Called Drainworks who will only guarantee the 4 feet of pipe they put in. Want to charge us for another camera inspection - $265. Called another plumber who told us that the outside access they installed was inaccessible because of where they placed it - under our porch steps. Fixing their oversights will cost us hundreds more. Will never use them again.
Jen. Your warranty is on the pipe that we replaced, as such, there is no warranty on anything that we did not replace. You don’t expect to have a warranty on something we haven’t done, do you? Also, to clarify regarding what you deem as an oversight, as we only replaced a portion of your existing pipe (4ft out of approximately 100ft of sewer line) therefore the location of the outside access points was not determined by us, but rather is determined by the location of where your original pipe was located. Also, you mentioned that your drains were in “great shape after the work” but to clarify, the final inspection report reviewed, acknowledged and signed by you at the completion of our work does indicate – in fact – the contrary, that you have improper and illegal connections of your washroom to your basement floor drain. Lastly, we do not charge for warranty related issues. DrainWorks was more than happy to visit your home to determine whether or not your complaint had anything to do with warranty with a camera inspection. If the issue was with our work, then it would be under warranty and would have been dealt with at no charge by DrainWorks, but if it had nothing to do with our work, then it is not under warranty and as such you would be responsible for the cost of the inspection. You declined this service.