Reviews

10/10

I had a very positive experience with this group, mainly impressed with their high standards, competence, politeness and respect, transparency and accessibility. You know what is happening every step of the way, and costing is itemized. As the work gets finished, you pay another installment. I had their cell phone #s, so I could always communicate directly. They were working WITH me, rather than against me, so when an issue arose, we could get a solution. Although I would not say they are cheap, they are worth every penny. Good quality, good value. The work is done right- no cutting corners at the client's expense. It is wise to be around to observe each phase, to avoid any missteps, or missunderstandings. I found they wre willing to customize as we went where needed. That kind of flexibility is so appreciated. In the interior finishing stages, they were very co-operative regarding using other suppliers to install floors, or paint, or landscape, etc. I was happy to use their tradespeople for basic services including drywall, because of the quality of their work, and overall co-operation regarding details. I spent a lot on beautiful windows, but that was my choice, and it elevated the price. I also elected to move the footprint of the house forward, involving new foundation work, an additional expense. I feel very satisfied that I have a solid 2 storey house now that I love to live in.

Approximate cost of services:
$275,000.00
What could this company do to improve their services?
The last finishing stage takes a long time because the required talents are in short supply. The finishing details require a jack-of-all-trades. They have an excellent finisher who needs to be cloned! I seemed to be nagging near the end. How do you find more staff with the required skills?
Any advice to offer fellow homeowners facing a similar project?
Definitely check out Modular.
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Company Response

HI Laura
Thanks for the great review. If there was a site for rating customers we would rate you as one of the best.
Good people deserve the attention and you definitely deserved all the efforts from our side.
Thanks again from all of us at Modular. We wish you all the best in your new place.
Sincerely
Vadja