Ario was personable, professional and a pleasure to deal with. He repaired a retaining wall and totally transformed my garden from a jungle to a beautiful oasis! I would not hesitate to recommend Stone Kings for your landscaping contrractor.
it was a pleasure to be part of your beautiful landscape
I have been using Quickfast heating and Air for all of my home heating and air conditioning issues for the past few years. I am thrilled with the level of service which is highly professional. Dave is an exceptional technician who always makes an effort to get here as fast as he possibly can and fixes the problem immediately. He attempts to find the most cost effective way to fix the issue without spending top dollars on it. He is friendly and a pleasure to work with. I have confidently recommended him to my friends and family who also report the same level of service and are so happy to have found a heating and air conditioning service that fits the bill! Bravo!!!!! Exceptional company and Service provider!
Hi Jordana,
I am very pleased that my company is satisfying all of your HVAC needs to its fullest potential. I truly appreciate your business and thank you for this wonderful review.
Sincerely,
David Piotrowski (owner/operator)
I found this company on Homestars back in 2011. They seemed to have positive reviews which is why I switched over to them in the first place. SInce Day 1 I have been unhappy with the unprofessional service provided by them on every level. They do not respond to alarms, I was informed by one of the agents that the monitoring station is somewhere in the US, they make accounting errors...etc.....the list goes on. I am currently trying to get out of my contract with them but so far have not been able to do so. Horrible experience. I do not recommend this company.
Jordana, as the customer service manager I have tried having discussions with you about your concerns on more than one occasion. Each time you refused to speak with me, even when I urged you to share your concerns with me. All alarms which are not followed by a 'cancel' code are immediately responded to by one of our ULC monitoring stations. The monitoring station that responds to your alarm is located in TORONTO! Our average response time to an alarm, is 90 seconds or less. To ignore or to delay in responding to alarms, would jeopardize the ULC status. Further, our accounting department has not made any errors with respect to your account. When I spoke with you on the phone about this matter and directly asked you how you instructed your sales rep to set up your billing, you were not able to answer me. You also told me that you thought you signed a 24-month agreement, when it was clearly laid out verbally and in print that you were agreeing to a 36-month term. I am always willing to work with our clients individual needs and show as much flexibility as possible, however, I find it disturbing that you would choose to lash out at us publicly only because we expect you to honor the agreement you had entered into.
Replaced motor and blade on ac
I have known Dave for a few years now. My experience with him has shown him to be trustworthy, reliable and very knowledgeable. I highly recommend him for all of your heating and ac needs. He's the best!
I'm glad to here that everything is working great!
Thank you for your kind review.
Take care and all the best.
Dave
www.qfha.ca
