Write A Review Reviews by G in Sunnylea
A review for Accu-Star Environmental Inc.
Found Accu-Star on Homestars. Spoke with Nev, who is very friendly! Was able to set up an in-home consultation and received a quote within a couple days. Price was reasonable! Set up a date for the work to be done within the week at a time convenient for us. Job was done with no disruption to us. What more can you ask for?0 of 0 people found this review helpful.
A review for Skylights Unlimited Inc
We installed two new skylights in a dark bedroom. We love the new look! The room is 2 or 3 times brighter and we love spending time in the room. Even the roof looks improved from the outside, looks updated and special - the skylights are esthetically pleasing from inside and out. The solar shades are terrific and the venting option has increased the circulation in that room dramatically. We like that Dennis came to our home to give us a quote. He explained the price difference between his and another company's to my satisfaction. I researched the skylights between the two companies and we are very happy with Velux. The workers showed up within an hour of the promised time. They worked hard, even coming back an extra day to ensure the quality of workmanship was good and everything was done right. They tried to keep things clean. I was a little frustrated that after sending in the deposit, I had to follow-up twice asking for a start date (with no callback in between) on the installation, which went beyond the 1 - 2 week booking date we were told could be accommodated, and had hoped for. In the end, we are happy overall with the service and product and would recommend this company to our family and friends!
Hi G, We’re so happy to hear about the great difference the new skylights made in your bedroom. It really is amazing how they can change the atmosphere of your home from the outside-in. It is good for our clients to do their research and find out what is most important to them when having work done on their home. We provide top-notch quality of service and products and find that Velux offers the same guarantee which is why they are the main manufacturer we work with. I’m sorry to hear about how you were not completely satisfied with how things were handled right after you gave your deposit. We always send a confirmation of deposit after it is given and then give our clients a call once we have them in the schedule (which is usually about a 2-3 week lead time). As for your unreturned call I’m not quite sure what happened as we usually return all of our calls as soon as possible. We are taking this feedback and use it to improve that side of our in-office service. In fact Denis has implemented a new system to help us stay on top of keeping our clients informed of delays and the reasoning for it. Thank you very much for your review and enjoy those skylights! Warm Regards, Sarah and the S.U. Crew
A review for Casa Bella Windows Inc.
After researching and obtaining quotes from several referred Window and Door Companies, including Pella Windows, it was clear that Casa Bella Windows was the only company that could provide us with the size, colour combination, and design we wanted, and within a reasonable time frame. The salesman, Nick, and his partner Devin were extremely personable, professional, and easy to deal with - even fun! The service was top class throughout, with prompt communication whenever we had questions. Even the installation crew communicated with us when they had questions or ideas for us to consider. The installation was beautifully done with little mess and within the allotted time frame. We are so pleased with the craftsmanship of the trim (the crew did something special for our master bedroom windows) and even the capping is esthetically pleasing. We would definitely recommend Casa Bella to our neighbours, family and friends, whom have all commented on how beautiful our new windows and doors look. This new upgrade has given us another reason to love our home.
I am so glad that you have another reason to love your home. The installers told me about the trim work in your bedroom and it sounds beautiful. Our installers really are top notch. Thank you so much for the wonderful review and I had fun working on the project together too. Sincerely Nick Pasquale