From getting the quote, to the actual work being done and the customer service throughout... it was a great experience! Let it Rain did my friends roof, and after getting some quotes I chose them to do mine as well. I can’t say enough about them... I highly recommend them. Lorie
Thanks Lorie!
Trimmed large apricot tree in backyard
Enrique was quick and professional and did a great job. I contacted him one day and he did the work the next day. I Would definitely recommend Enrique to my neighbours... Thanks very much!
Thank you very very much for your wonderful review Lori, have a great day and a great year, sincerely, Enrique
Great Company, Great Experience
Laiton came promptly, and was very courteous and efficient... my situation was not the norm (old house) but he came up with options and was pleasant through the whole service call. I would highly recommend him and his company... Thanks, Lorie
Thank you Lorie for taking the time to provide your feedback. We are always looking to offer options to solve venting issues. Finding the best solution for you is the best customer service we can provide.
Initially I had a bad experience having called and waited 2 and a half hours for someone to tell me no one was coming... after getting frustrated and having some words, the representative called me back a half hour later and told me someone was on the way... and then Rick showed up! He made all the earlier frustration go away... he was courteous, personable and helpful beyond the task at hand pointing out an issue with my furnace. Rick is a superstar... he turned a bad experience into a good one!
Hello Lorie and thank you for sharing your positive experience with Mr Rooter and our technician Rick. There are some times when we are very busy with emergencies and it does take our technicians longer than expected on a service call, so we do apologize for the inconvenience. We are glad to have recovered quickly and turned this into a good experience for you! Thank you for choosing Mr Rooter and have a great day!
Flat Roof, slanted roof, chimney rebuild & skylight
My flat roof had hit the end of its lifespan, so I got 4 quotes and ended up settling on Royal York Roofing. The deciding factor for me was Bruce who came to quote the job. His no nonsense and honest style won me over... RYR was not the cheapest or most expensive, but I felt most confident with the info and detail that Bruce gave me. The work that was done was quality work and accomplished in the quoted timeframe... I wouldn't hesitate to recommend them and in fact have done so twice already. Thanks Bruce it was a pleasure. Lorie
Hello Lorie. We are happy to hear of your experience with us and for recommending us to those you know! Bruce is very knowledgeable, honest with his estimates and is always glad to help. Thank you for taking the time to write us a lovely review.
- Royal York Roofing Team
kitchen / dining room organization & clean up
After the death of my father (my last parent) I ended up with a lot of boxes of memories and items that I did not know what to do with. After ignoring the increasing clutter for almost 2 years I finally got some help through Donna and a place for everything. Donna made an unsurmountable task manageable. I actually never thought I would work with an organizer… but now, I would totally do it again... Having things clean and organized seems to have lifted a 10 ton weight off my shoulders! I feel like I'm living like other people do now! Thank you Donna for not judging the mess I got myself into, for the amazing storage and display ideas and the numerous systems we implemented. Your enthusiasm and great sense of humour really got me through a tough time. I felt listened to and respected and even had some great laughs throughout the process. I would highly recommend Donna!
Lisa installed a new bathtub and re-tiled my downstairs bathroom, as well as created a new laundry room/space for me. From the initial quote, to the finished product, Lisa was an absolute pleasure to deal with. I found her extremely knowledgable with great suggestions, all the while being very respectful that it was my home and my project. I also was very impressed with her problem solving skills… I have an older house full of “diy gone bad” situations and she was able to macgyver her way through every challenge. I highly recommend Lisa and Chix Who Fix… overall a great company with high standards for the quality of work and tremendous integrity. Thanks Lisa! Lorie
replace a furnace & air conditioner
I needed to replace my 27 year old furnace and thought I would replace the 17 year old air conditioner as well. George came over to give me a quote, explained everything thoroughly and had great knowledge and follow up. There was a delay on the control panel, but I was kept up to date on the progress and it was installed in no time. From George, to the installers, to the office staff (thanks Joyce!) they were all professional, knowledgable, friendly and helpful. I would definitely recommend George and his team! Sincerely, Lorie Slater
Hi Lorie, thank you very much for the review and I am sure you will enjoy the new system for many more years. have a great summer.
Move from condo to semi detached
As most people can relate to... moving is very stressful. Moving day for me ended up being an unexpected snowstorm in March 2011 - yay! Doug and his crew were so calm and confident that it totally relaxed me. They were efficient, took good care of my things and were really great guys... to say nothing of the impromptu serenades when the mood struck. You hear a lot of horror stories about people moving, but I must say I had a great experience, and in a snowstorm no less! Thanks guys!
Main floor and master bedroom with high vaulted ceiling
Mike was a true professional from beginning to end. I had possession of my new home before I actually moved in and had a very unique and high ceiling in the master bedroom that I wanted painted. Not only was the job done impeccably, but Mike was very accommodating and easy to work with, as well as just being a really nice guy! I have been singing his praises for days and my master bedroom is a true sanctuary now. Thanks to both Mike and Anthony :-) Lorie
