Write A Review Reviews by Laura in Toronto
A review for DanMac Plumbing & Drain Service Ltd
Dan Mac replaced our sewer pipes and a year later we called them back to remove toys that our children had flushed down our toilet. In both cases, the men were very knowledgeable about the service they were providing and were able to do the job with efficiently and effectively. We also felt the price was fair and well detailed in advance. Moreover, the plumbers that came (Kevin and Jason) were so nice and a pleasure to work with. We will definitely be calling Dan Mac for all future plumbing issues.
We are happy to have been of service. Our staff really are knowledgeable and helpful as well as reasonably priced! Thanks again.
A review for 911 Restoration(under new mgmt since Aug 2011)
We chose to use Restoration 911 despite their estimate being double that of two other quotes we received as they seemed to be more thorough than the competitors. However, when all was said and done I felt the job was done well enough but we were over charged. The problem was the discrepancy between our itemized invoice and the work actually done (ie: being charged for materials not used, tech hours not used, machinery not used). I had to point out some of the discrepancies as the did not take it upon themselves to revise the invoice. They ended up reimbursing us $215 (on a $4600 job), which I had calculated to be much more. I was so tired of dealing with them that I figure another couple hundred wasn't worth my breath. The funny thing is I kept trying to give them the benefit of the doubt and suggested they come in to quote us on the rebuild portion of the job...but I never heard back. I guess they just wanted to take the money and run. It was unfortunate to have had such a bad experience and we have other water damage projects and we were hoping to find someone who could do more work for us in the future.
LAURA, We looked in to this and we have record of trying to reach out to you. We are a one stop shop and like to give our customers a fresh start. Other reviews on this site have proven so. We are more than willing to help you and subsidize if we can part of a future project to show you we can and will take care of you.