Write A Review Reviews by Suzanne in Calgary
A review for Timbertown Building Centres Ltd
They had very poor service. We have dogs and they recomended softwood wich is not pet durable and is being destroyed. They didnt fully explain their policies to us so we missed being able to return our unused product by only a few days. They wouldnt budge on their policy and now we are left with a bunch of product we can't use ourselves and its not enough to use for another project. we are very unsatisfied and wont be using them again.
We would like to apologize for any poor service you felt you have received. In general, our return policy is 30 days, in unopened re-sell-able condition, and wouldn't without reason make a few days an issue. Sorry for the lateness of the response, if you have further concerns I strongly recommend you speak to the Store Manager at the location of your purchase.