Write A Review Reviews by Should have used All Weather in Edmonton

Several Appliance Repairs

10

A review for Aptco Appliance Sales & Service (1980) Ltd

Mar 18, 2012

After we moved into our new home we had many problems with the appliance we purchased. We have Aptco in for a number of our appliances (Dishwasher, fridge, Stove, Microwave) and every time the technician has been on time, knowledgeable, helpful, tidy and professional. This company's bookings and customer service reps are also very great.

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New home build

1

A review for Classic Landmarks Master Builder Inc

Mar 18, 2012

We had heard horror stories about building a new house. Based on a referral, the quality of the show home, and promises of the Cameron Heights sales staff, we went with this company. From that point our experience went straight down hill and we lived our own horror story. We had issues at every stage of the build. The company promised only the top trades, but most trades were sub par and the work is very questionable. We moved in to an incomplete house in August and have had nothing but issues getting things done. Think twice about using this company. The show home quality is not what you will get.

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Roof Renovation on Bungalow and Garage

10

A review for Alf's Roofing Ltd

Jun 01, 2011

Everything you look for in a contractor. Quick to estimate, reasonable price, short wait to start job, very professional and efficient crew, great job with great clean up, invoice was exactly as quoted. Actually, the job was done before I even met the crew that did the job. If my neighbor had not told me about the crew, I would not have even known they had started. Best experience with a trade ever!

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All Window replacement on a 1950's Bungalow

0

A review for Durabuilt Windows & Doors

Sep 04, 2010

My wife and I decided we were going to replace all of the windows in our 1950's engineered bungalow. We requested several estimates and during the sale phase, Durabuilt was the best. Although their price was on the high side, we chose them because of their Consumer Choice history and their better warantee. This is where any positive comments stop. Right from the booking phase straight through to midway through the completion the staff was uncaring, unprofessional, and always late (if they showed up at all), the job was botched (windows measured incorrectly but still put in or force in), and the job looked like my 1 year old did it. They damaged the windows and house before the windows were even in. They left substantial messes in and outside that my wife and I had to take care of nightly. They even left for lunch leaving my house unattended with doors wide open for an hour. To top it all off. Before the job was done, because it had taken so long a several redo's, the company demanded full payment before they would even complete it. Needless to say, after a long negotiation with a management/ownership staff that was out of touch with their work and did not seem to care for the quality of their final product, the job was never completed and I was forced to complete it myself. Please do not make the same mistake as my wife and I. If faced with a choice, choose All Weather Windows. And the poor service even continued after this review was posted. Soon after, the company posted a response stating that they wanted to make it right. After I forwarded my information the process ended and after several attempts to recontact them, no action was taken no response was received.

Company Response:

To whom it may concern, Would you please contact me immediately in order to discuss your experience with our company. Unfortunately you didn't provide any contact information or name. Please be assured that we take these comments very seriously and we would like the opportunity to resolve your issues. I look forward to hearing from you.

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