Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were very apprehensive when we decided to complete a large transformation to our our kitchen and family room (which included taking down support walls). We had heard so many stories of bad experiences, long delays and poor construction and were therefore very skeptical. In starting our review of potential firms we were less concerned with quality of product (as we know that there are many great kitchen products/lines on the market) than we were with finding a focused, enthusiastic designer, with strong organizational skills and a deep team to back him/her up. To be honest, we almost discounted Kitchen Designers Plus, when (during our first phone call) Kelly Boettcher mentioned that she would not need to come to our home before coming up with the plan. Lucky for us, we continued and booked our first meeting. Kelly made such a strong impression during that first meeting. She exuded confidence and spoke with such enthusiasm for our renovation. We were not disappointed with her overall design, which was hands down better than the others we received from competitors - with a fantastic layout, extra cabinets for storage, nice flow and an overall beautiful presentation. The project started slow as we winded our way through the process with the structural engineer (Dave, recommended by Kitchen Designers Plus, is a gem), and then the city license. Once this was completed, Kelly moved very quickly into the construction side of the project. We can't say enough about the organization of the daily activities. Not one day was wasted in our 6 week project. Any issues that arose were resolved that same day by Kelly and the team. Every minor detail was considered by Joe and the team at Kitchen Designers Plus. With all of the different team members to organize (we counted over 15 experts) we can only imagine the logistical nightmare, but were so glad to have Kelly and Joe handle all. (If you have ever had to hire someone to replace your carpets OR to fix your toilet you will know exactly what I mean when I say that I can't imagine organizing the schedule for 15 people.) Lastly, I can't say enough about Kelly's daily feedback on the progress, her suggestions for functional improvements, and her positive attitude. She never once said "it can't be done". Six weeks without a kitchen sink and stove is not easy, but with Kelly managing the project, we really felt that she understood the need to meet the schedule (which they did) yet provide us the best possible renovation for our money. We love the results and it was well worth the wait! We would hire Kelly and the team at Kitchen Designers Plus again, in a heart beat.

Approximate cost of services:
$60,000.00
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