Write A Review Reviews by Mike in Oakville

Queen Mattress set

10

A review for TON FURNITURE

Jan 13, 2013

I called Andy after reading so many great reviews on this website. After explaining that I needed a basic Queen mattress set to be used only over the next 3 or 4 years, Andy provided his recommendation which turned out to be exactly what I wanted, which was much better than my current set, and also much better than another set I had seen at a local mattress store at double the price. Andy always returned my calls promptly, and delivered my Queen mattress set the same day with no delivery charge. He is courteous, prompt and provides excellent Customer Service. He helped me remove my old set and install the new one. Thanks Andy...you are my go-to guy for mattresses from now on!

Company Response:

Thank you Mike for your kind words and for taking the time to post your review. It was a pleasure to do business with you! Andy

1 of 1 people found this review helpful.
Helpful? Yes No

Furnace repair

10

A review for AtlasCare

Feb 02, 2012

I returned from vacation late at night to discover that my furnace was not working. After several attempts to fix it myself I checked Homestars to find an HVAC company that would come out to fix it that night. I contacted AtlasCare and the dispatcher told me that a technician would contact me within the hour. The technician called within 5 minutes. He asked what the problem was, and then asked what the current temperature was in the house. He then explained that the service call for after hours was 50% higher than during business hours, and that it would be more cost effective for me if I could wait until the next day for a technician to come out. He reassured me that the temperature should not go down much lower and that he would send a message to the dispatcher to contact me by 8:00 am. I thanked him and said that I would wait. Sure enough, the dispatcher called at 7:45 am and said someone would be out between 12 - 2:00 pm. The technician, DAG, arrived promptly and after doing preliminary servicing quickly diagnosed that the problem was not with the furnace, but was with the electronic thermostat that I had installed a few years ago. He recommended to go with a higher-end Honeywell, that the Home Depot carried, or with a White Rodgers brand. I was very impressed that he did not try to push me to have him do the install. In fact I was the one that asked if he had a thermostat in his truck that he could install. He had a White Rodgers brand and although the price was higher than what I wanted to spend, I thought that by the time I bought one myself and spent an hour or two installing it....that it wasn't that much after all. I also thought, what if the furnace didn't turn on after the install...I wouldn't know if it was because I installed it incorrectly or that it wasn't the thermostat after all and I'd need to call for them to come out again. DAG installed the new thermostat and the furnace kicked on right away. DAG took time to explain how to use the new thermostat and was very courteous, competent and professional. I would definitely contact them again based on my experience with them, as I didn't feel like they were trying to jack up the price by pushing repairs that were not necessary. Everyone that I dealt with during this ordeal was professional and I felt that they were truly trying their best to help solve the problem as quickly and as cost effectively as possible.

0 of 0 people found this review helpful.
Helpful? Yes No

Exterior potlight installation

10

A review for Mapleleaf Electric Inc

Aug 21, 2010

I contacted Alex after finding his contact information on HomeStars. I booked an appointment to install 8 - 10 exterior potlights in my backyard. Alex and his crew arrived on time and after looking at the back of my house recommended that 6 exterior potlights would be best and would provide sufficient lighting. I found this to be very honest of him, as he easily could have just gone ahead and installed the 8-10 lights I had initially requested. His crew was very clean and proficient. They finished the job quickly and professionally. When he was finished the job, he told me that he noticed that a couple of the housings on the potlights at the front of my house which were installed by the builder a few years ago had dropped down, so he had one of his employees fix the lights. I would recommend Alex to anyone looking to have any type of electrical work done on their home, especially potlights. The exterior potlights are perfect and have made a huge difference for our home.

0 of 0 people found this review helpful.
Helpful? Yes No

In this week's newsletter: Be The First To Review & Hiring A Home Inspector