Reviews

10/10

We have made many moves, including several international ones, using major moving companies, so we feel well qualified to judge. Kirill and his team are some of the best. The were prompt, friendly, professional and accommodating. The quotation for time and materials was extremely accurate and they worked swiftly and carefully, paying attention to our requests and concerns. Highly recommended.

Approximate cost of services:
$2,200.00
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Company Response

Thank you, Judy for great review!

10/10

Yair was a pleasure to work with, arrived promptly, didn't rush us and was very flexible with his design. He genuinely wanted us to be happy with the finished product, and we are. His guys did a terrific job yesterday on the installation and the closets look fabulous. They worked steadily, made very little noise and mess and cleaned up after themselves. Would definitely use Yair again and recommend him to our friends.

Approximate cost of services:
$7,300.00
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4/10

We called in WaterWorks when we discovered we had a mysterious water leak and could not find the source. They visited on at least 3 occasions and tried various fixes trying to isolate the problem. We were happy with their work until that point. When we finally decided the only solution was to run new water lines we asked for a quote and a that point we became very dissatisfied. They tried to charge us for the quote (after spending $1,500 trying to solve the problem). Then they said it would take 3 men 3-5 days to do the work, we'd also need to rent a Porta Potty and a water tank and it would cost over $10,000. We ended up paying another company $2,000 and it took 1 man 2 days to do the work. This has undermined our confidence in WaterWorks and we would not use them again.

Approximate cost of services:
$1,500.00
3 of 3 people found this review helpful.
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Company Response

HI Kate,
thank you for sharing your review, however this review contains many inaccuracies. As you told me on our phone call this was not written by you and by your partner.I always enjoy reading truthful reviews and would have expected a more truthful accounting of events. Firstly, I myself did the estimate at NO CHARGE. Secondly with my follow up call to you you told me that your plumber cut open your walls and ceilings to run the pipework in the cheaper Pex plastic tubing. As a petro chemical engineer I would of thought you would have expected a better job from your plumber.This is a shortcut that Will add a large cost of several thousands of dollars to plaster/drywall and paint your home, Never mind all the dust,debris and inconvenience. Btw ,your contractor only has 6 years experience as stated by the BBB(Business started in 2007) ,Not the 15 he claims.My proposal at around $8000+hst (minus your initial costs of $1500, was to hide all of the COPPER piping in your heated attic.and cause little or no damage to your home. As the old saying goes "Cheap work ain't good and Good work ain't Cheap." Enough said, wishing you all the very best.
Michael Yuffa, The Water Works Plumbing & Drains Inc.

10/10

Having had ridiculous quotes and no-shows from other plumbers, we found Igor was polite, thoughtful and genuinely interested in providing us with the best solution to our problem at a fair price. He gave us a written quote on the spot, arrived on time, worked diligently and with minimal disruption to our household. A real professional with old-fashioned work ethics.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for your review

10/10

Eric installed an irrigation system in our front yard last year after we had completed a landscaping makeover. The work was done quickly, and some follow-up adjustments were made promptly. This year we asked him to put a similar system in our backyard. Again the work was done quickly and well. He left everything neat and tidy. Definitely recommend him.

Approximate cost of services:
$2,000.00
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10/10

Stephano brought enough men and equipment to pave the 401! They did an amazingly quick and professional job of removing my old asphalt driveway and concrete walkway and replacing with crushed limestone, screening, unilock paving and resin sand. His team were like a well-oiled machine, worked hard and cheerfully to get the job done. Excellent workmanship, on time for appointments, responded promptly to phone calls and emails. Highly recommended.

Approximate cost of services:
$17,000.00
2 of 2 people found this review helpful.
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10/10

I arrived home on Tuesday evening to find my furnace wasn't working. I called Laird & Son just before 7pm and within 10 minutes their Emergency Service technician called me back. He was at my door in less than 1 hour. He couldn't fix my problem immediately as he needed to collect a new part, but I was impressed with the prompt, friendly service and the competence of their technicians.

Approximate cost of services:
$750.00
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8/10

We just had a replacement patio door installed by Consumers Choice (fibreglass, triple glazed). What we liked about Consumers Choice products was that it's possible to have different colour finishes on the inside and the outside. The installation went very smoothly and we're happy with both the price we paid and the product itself. Only negative was the casual salesman who needed a lot of chasing to supply us with the info and pricing we needed. I also felt a handwritten sales contract which was barely legible was inappropriate for a $3,000 purchase.

Approximate cost of services:
$3,000.00
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10/10

I asked 4 contractors for quotes. Alex was the only one who responded without prompting and his communication throughout the project was excellent. He came in with the lowest price and best ideas. He showed up to complete the project on time and they worked solidly until it was finished. First class craftmanship and work ethic. Would highly recommend.

Approximate cost of services:
$11,000.00
What could this company do to improve their services?
Nothing.
Any advice to offer fellow homeowners facing a similar project?
Start asking for prices early - our biggest problem was persuading anyone (except Toronto Fence) to come out and give us a price.
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Company Response

Thank you very much.