Write A Review Reviews by Frank in Thornhill

Stamped Concrete

10

A review for Elite Designed Concrete Inc.

May 08, 2013, Thornhill

We had an excellent customer experience dealing with Raffy, Marcello and their respective teams when we completed our stamped concrete project almost 3 years ago now. Having dealt with many contractors in the past, it was refreshing to work with a company that actually cared and who always delivered on their promises. During our initial consultation, Raffy assured us that the finished product would last the test of time and that they would always be around if there were ever any issues. We were a little skeptical at first, as we have heard that promise many times over from other contractors who were never to be found again after the final payment was made. Well let me tell you that Elite Designed Concrete is definitely NOT like many other companies. Their after-care service has FAR exceeded all of our greatest expectations. Like I said, it’s been almost 3 years and we still get cards every holiday season from them, and Raffy still comes by every spring, whenever he’s in the neighborhood, to make sure everything is still looking perfect. We have a neighbor who had stamped concrete installed by a different company in the fall of 2012. In less than a year, their project has already started cracking, crumbling and falling apart. Every time they walk by our house now, they tell us how they wish they had used Elite Designed Concrete instead.

Company Response:

Thank you for your review Frank. We appreciate the opportunity to maintain your project. Thankyou for your frequent referrals. Marcelo and Raffy.

0 of 0 people found this review helpful.
Helpful? Yes No

Driveway extensions, plantar boxes, and front veranda

10

A review for Elite Designed Concrete Inc.

Aug 31, 2010, Thornhill

We first heard about Elite through friends who couldn't say enough good things about the company. Wanting to do our own due diligence of course, we read all the reviews, spoke to other references, and visited a few of their local projects. Everyone we spoke to raved about their quality of work and customer service. Now that our project is complete, we understand why. We can honestly say without doubt or hesitation that Elite has been the best contractor that we have ever had the pleasure of dealing with. Here are a few things that they do exceptionally well: 1) deliver as promised 2) keep you informed every step of the way with progress updates 3) meticulous attention to detail Marcello and his crew were always on time, courteous, responsive to questions/suggestions, and always left the work site tidy and clean. Even after final payment and inspection, we've had numerous follow-ups to ensure that we are 100% happy with the finished product.

Company Response:

Thank you for your kind review Frank. We were happy to build this project for you and Mimi and are glad to know that we exceeded your expectations. Marcelo and Raffy.

0 of 0 people found this review helpful.
Helpful? Yes No

Composite Deck

10

A review for Your Deck Company

Jun 28, 2010, Thornhill

My wife and I are truly impressed with Your Deck Company. We can't say enough about their attention to detail, dedication, and exceptional quality service. We had received quotes from 4 different companies for our composite deck, but from our very first meeting with Todd, we knew that we had found our contractor. Todd was very knowledgeable and provided us with so many different options and ideas. You could just tell how much pride and enjoyment he received from building his outdoor masterpieces. We are very happy with how the finished product turned out and have already recommended Todd to all of our envious friends.

0 of 0 people found this review helpful.
Helpful? Yes No

In this week's newsletter: Best of season is in full swing!