I was having an issue with a bad smell coming from my basement. I had absolutely no idea what could be causing this so, I called Drain Rescue because I realized that this smell was coming directly from a drain in my basement. The customer service rep told me she would be sending over a drain specialist to assess the situation because this seemed as though it was indeed a drainage issue. The technician arrived, scoped the work and was able to determine what the problem was. Knowing I had absolutely no idea of what was going on, the tech explained everything to me and made sure I understood what the problem was and what he was going to do to fix it. I felt comfortable agreeing to the work he suggested needed to be done and, it was the best decision I ever made. The job was not as expensive as I thought it would be and, most importantly, I no longer have smelly basement! Thanks Drain Rescue!
- Approximate cost of services:
- $2,000.00
- Company Response
Hello Ms. Steward and thank you for sharing your positive experience with Drain Rescue and our technician. We are happy to hear that you received the excellent service that you deserve and that Drain Rescue is always striving for. We would gladly appreciate any recommendations for plumbing/drain services! Thank you for choosing Drain Rescue!