Reviews

10/10

I needed a new chimney as ours was starting to fall apart. I also needed the job done ASAP. Tony and his lads came through 100%. They started when they said they would, always showed up on time, did a great job explaining what they were doing, finished when they said they would and did a great job of cleaning up. I would DEFINITYELY recommend this company to anybody who is looking for a quality job at a reasonable rate. Thanks again, Tony and Company I will definitely keep their number on file for future jobs

Approximate cost of services:
$3,600.00
Was this review helpful?
Company Response

Thanks Kathy, Decky and Emlyn did a great job on this one, I am proud of the new addition to Straight Up Masonry.
Tony.

10/10

Matthew and Rafael did a fantastic job cleaning our carpets. These carpets hadn't been cleaned in almost two years. They had been through major renovations in our home. We also have a dog that chews her paws which leaves black marks on the carpets. The guys were very friendly and helpful explaining the process and leaving me with a bottle of spot cleaner - which I've already had to use. I've already recommended this company to my neighbours.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

thank you Kathy for the business and the review. We appreciate it very much.
looking forward to be of a service for you again in the future.
Adel

10/10

I called on July 7th to try to get some help for my furnace/air conditioner. The heat during that time was unbearable. I first spoke to Bob, who had me try out a few things on the furnace to see if I could get it working. It didn't work. He sent Pritesh out in the afternoon to try to locate the problem. He did find that the blower was not working. Pritesh managed to start the motor manually so that we could get some cooling. He came by the next day with David and installed the new motor. We are extremely thankful to have had this problem identified and fixed so quickly. Many thanks to Bob who called in the evening because he knew I was upset that they couldn't order the part that day - order department was closed - to let me know that it would all be taken care of the next day.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Hi Kathy,
Thank you so much for your kind review. When the heat is unbearable and our staff is overloaded with work, your encouragement really gives us the strength to work very hard to take care of all our customers even better. I am lucky to work with a team of very special, caring and dedicated people and even luckier to have such kind customers like yourself. Have a wonderful summer.
Sincerely, Joe Simon

10/10

I had all the windows in my house replaced in two days (except for a couple they had already replace). I called Israel and gave him an estimate of the sizes and number of windows. Later the same day he came back with an estimate of cost and approximate time for installation. I trust him enough, that I didn't even tell/ask him any of the details with regard to the type of windows he was recommending. I've previously had other doors (patio and side) installed. We also used them in our first house, from top to bottom. We would not waste our time calling anyone else. I don't think you can get a better recommendation.

Approximate cost of services:
$7,000.00
Any advice to offer fellow homeowners facing a similar project?
You've got nothing to lose by giving them a call, but lots to gain if you end up using them.
Was this review helpful?