Reviews

10/10

This is the second time I've used Mike from THT and the service is outstanding. Mike gives you the no nonsense explanation on how to do an installation and works with your budget (and tries to save for you in ways you didn't even anticipate). In our most recent installation not only did Mike complete the work on time and under budget, but he also fixed a problem with two other TVs (free of charge), and then helped fill cracks in the external wall to our house which he noticed walking to the front door. I have recommended Mike to many friends and they have been equally happy. There is no one else I will call for TV/Stereo help in the future.

Approximate cost of services:
$1,500.00
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Company Response

Thanks again for the business and kind words Rob! I don't want everyone thinking I'm going to come to their home and fix EVERYTHING....but most times I just can't bring myself to walk past something that takes 30 seconds and .50 worth of silicone to fix correctly!

The silicone is free first time only.....;)

10/10

Mike was exactly what I needed. We moved to a new home which was fully wired but needed speakers, receivers, wires, a TV mounted, etc. Mike was responsive, and his team showed up on time. He was creative, understood my budget, and worked within it by, among other things, incorporating some pieces I already had (including a couple of speakers and an old remote). Mike does not oversell and tells it like it is. I can't tell you how refreshing this was. Mike also did some carpentry work with our built-in cabinet to install speakers in behind, and it looks fantastic. I would recommend Mike to anyone looking to install a tailored high end or mid-range home theatre with the comfort that you are getting the proper advice and not being over sold.

Approximate cost of services:
$3,000.00
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Company Response

Rob thank you for your time in writing this review. No over selling just what you needed, great you mentioned that. We live by that for sure.

thanks

Jeff and Mike

10/10

Brent was very professional, prompt, and efficient. He went over every square foot of the house we had a conditional offer on, and gave us comfort that any issues were identified. He provided a comprehensive report, with photographs, clearly identifying anything we would want to know. He sat and answered all of our questions, was not rushed, and invited us to contact him any time to discuss further. Overall we were very impressed and would use him again.

Approximate cost of services:
$350.00
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Company Response

Thank you so much Rob and Jessica for taking the time and leaving me a review! I am glad that you were happy with the inspection. I remember you telling me that you had a previous bad experience with a home inspector, which is too bad really. However, many people tell me the same story time and time again. I found it somewhat comical when you told me the inspector didn't bring a ladder. In my head I was thinking, "What?" Oh well, I'm glad you were happy with me! Thanks again so much, enjoy the home, and please contact me if you ever have any questions about the home. Thank you for choosing Classic Home Inspections!

10/10

Gord Bailey and his crew fixed a moisture problem in our attic caused by poor ventilation. His crew was fast, clean and professional and I was very pleased and impressed. The work involved the removal and replacement of insulation, as well as the opening of existing vents and installation of new ones. The work was performed all in a day or two, working long hours. The work was performed in 2007 and we've had no issues since. The house now holds the heat a lot better than it used to. I recommend Academia Roofing.

Approximate cost of services:
$9,000.00
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Company Response

Rob and Jessica you both were great to work for and it feels great to be appreciated in an Industry where the Government calls it the worst occupation to be in alongside Lumberjack's. Thank-you

3/10

We went with Cipollone & Sons because of their good homestars review, quoted price, and because they quickly responded to tarp our roof when it suddenly began to leak. Everything went down hill from there. The customer service we received was shockingly poor. Their salesman made representations about what was included in the price (inspection for damage in our attic / interior repairs) but the company then refused to carry out that work or even let us speak to the salesman again. Nor would they reduce the price even though we were told the price included these additional items which were never completed. They argued that the interior repairs were not specifically added to the contract, and that they weren't qualified to carry out an attic inspection (even though that was in their contract). They did not finish the roof in one day as we were assured, but promised to return the following day. We did not hear from them again for over two weeks. Absolutely brutal. Difficult questions went unanswered for weeks, and then they would pretend that I'd never asked the questions in the first place. If you go with this company, you might want to record your conversations.

Approximate cost of services:
$2,500.00
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Company Response

I apologise for the service you feel you received from our company. I am not going to go back and forth with what had happened..it would resolve nothing. Good review or bad we need to hear how we are doing so we can improve our service. It seems as i have said before in previous conversations and i will say it again there was obviously miscommunication from our end and your end. The roof was not complete in one day due to the rain that came down late in the afternoon. I apologise if you feel your questions went unanswered...I was under the assumption that I had answered all of your questions and also one of my employees had also answered any concerns you had. We have never run into any kind of problems in the past and hopefully will not have this kind of problem again. As I indicated any review good or bad we need to hear them. Its the customer that is most important to us. Our company takes pride in Good Customer Service.