Dolores Contarin from Mississauga

On April 4, 2014 Atlas Care installed a new Furnace and Air Conditioner. Our first meeting with Jeff Maund was excellent. Jeff spent about 2 hours with us answering our questions, taking measurements and discussing the custom work that would need to be done to replace our 29 year old furnace. Jeff was extremely professional and very patient with us. Our second visit with Jeff was just as pleasant and professional as the first. He provided us a detailed professional quote, information about the furnace and air conditioner they would be installing, and he reviewed the custom work that would have to be done. At no time were we made to feel rushed during our discussion. Jeff also told us to contact him at any time with any questions or concerns we may have. The day prior to the install we received a call to advise us of the time frame the installers would arrive. The morning of the install we received a call from James letting us know they were on their way. Chris, Dave and James arrived a few minutes prior to the time frame given. They guys were great!! They began placing drop cloths every where and wore booties so the floors were protected. Chris, Dave and James were professional, knowledgeable and friendly. They were a pleasure to have in our home. During the install Jeff Maund dropped by to see how things were going, and to ensure we were pleased with the service the team was providing. Again, he was more than gracious with us. Once the install was completed Chris, Dave and James cleaned everything up and did a walk through with us to explain the systems. A week later a package arrived in the mail containing information regarding rebates, warranty and furnace and air conditioning maintenance. During the whole process the Atlas Care team, consisting of Jeff, Chris, Dave and James did what they said they were going to do and did what they said they would. During our conversations with Jeff Maund we expressed to him we were interested in having our ducts cleaned once the new Furnace and Air Conditioner were installed. Once the install was complete, Jeff personally called us to coordinate a time and date for this service. We appreciate everything Jeff did for us! On April 21, 2014 Alex B. from Atlas Care arrived. Alex was extremely professional, friendly and polite. Alex explained the process to us. He dropped cloths and wore booties to protect our floors. He also cleaned up once the job was completed. He was very thorough and respectful of our home. Once Alex had cleaned and put everything away, he took the time to review the work performed with us, and answered any questions we had with professionalism and kindness. Alex did a great job. We were very impressed and would highly recommend Atlas Care.